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Jay P

Location location, but the price!

4.0 of 5 bubblesReviewed Apr 1, 2024
We stayed 2 night on Easter weekend.
The highlights were the location & the staff - these overshadow any limitations.
The cons were that there's no room upkeep even at the high price point. And the lobby level (and access to the ski lift) can apparently only be accessed by the central elevators. So there's a long walk if you parked underneath your room on the south side.
There are lots amenities and lot of families to keep kids happy. Overall vibe was good.
Date of stay: March 2024
Room Tip: South elevators are close to the pool and spa, but a long walk to the lobby where you access the...
Trip type: Travelled with family
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
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    4 - 9 of 414 reviews
    Reviewed March 25, 2024

    The hotel/inn offers terrible service. Everything is slow. And you get a lot of conflicting information from staff.

    For instance, when we arrived for an 8-day stay, they informed us that we need to call if we would like to have the room cleaned.

    Today, I asked for cleaning for the next day. I was told that “avail” decided after Covid that it was “more profitable” not to clean the rooms. Sure it is. But at the same time this is unacceptable. We stay for seven nights and they refuse to clean the room and bathroom— really?

    Don’t come here if you have better options. I won’t be back, and I will tell everyone.

    Room tip: Don’t come here.
    Date of stay: March 2024
    • Trip type: Travelled with family
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Thank 235emanuelk
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed March 15, 2024

    Pillows are horrible, food below average and overpriced. Lift ticket overpriced and half of them not working.
    Tv is tiny.
    Got injured with torn MCL and they offered no sympathy, no refund on the hotel. I checked out earlier but no refund. They provided stale power bars at the check in

    Date of stay: March 2024
    Trip type: Travelled with family
    Thank Trip589956
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed January 28, 2024

    Wifi is very spotty and has been an ongoing problem since the floods of July 2023. Can't do Zoom calls and sometimes you lose the signal altogether. Owners lose access inside through the pool area front desk to get to the locker room before 10am. This change was not announced and reflects poorly on management. Owners/guests were not notified. Can't stay in a place with poor wifi. Also, while grooming was good, not enough trails were open from the top of the lifts.

    Date of stay: January 2024
    • Trip type: Travelled solo
      • Value
      • Location
      • Service
    Thank Pioneer01815859560
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed January 27, 2024

    Clearly you choose Jackson Gore for convenience/location, but that’s about it. It’s very bare bones. Staying in a queen/queen room with husband and two young boys. No fridge, no microwave, no normal size surfaces to keep your stuff organized. Tried to do b day celebration with cake and it was absurd - nowhere to really put the cake. Four guests, four bath towels. No extras. No housekeeping after our first night. TBD tomorrow. That means the trash wasn’t taken out and we didn’t get fresh towels. Beds are fine/comfortable enough. TV is like 22” max. Remote doesn’t work. No Netflix or smart tv. Cheap furnishings. Only restaurant on site not allowing take out orders at 7pm on a Saturday in January.
    That said, it’s super convenient to be ski in/ out. Just temper your expectations.

    Date of stay: January 2024
    • Trip type: Travelled with family
      • Value
      • Location
      • Service
    1  Thank L952OMlizl
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed January 22, 2024

    My family visited Jackson Gore last week, and unfortunately lost our car keys on the mountain. As we made arrangements to resolve the situation, we were helped by Kyle at the Jackson Gore Inn. Kyle was incredibly understanding and compassionate, and he made sure to do whatever he could to help us through a stressful situation. It is people like Kyle that keep bringing our family back to Okemo year after year. Thank you!

    Date of stay: January 2024
    Trip type: Travelled with family
    Thank Wanderer09768093203
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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