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“Well-located with friendly staff but otherwise not very interesting”

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Omni Charlottesville
Ranked #5 of 35 Hotels in Charlottesvill...
Certificate of Excellence
Reviewed 16 November 2017

I had originally asked for a quiet room, as I always do, away from the elevator and ice machine. So I was surprised to find they put us in a room right next to the elevator. So we asked to change. They put us next to the ice machine. Fortunately, they turn the machine off from 8:30 pm to 8:30 am. Other than the initial irritation, the staff was accommodating, and there was a pleasant turndown service every evening. The room was rather large and had all the basic necessities. The second room was a bit short on plugs. I was surprised the amount of space between the door and its surrounding frame, which let in quite a bit of light at night. It overlooked the inner courtyard, where breakfast is served, but the high-quality windows kept out the sound. There are better priced hotels in Charlottesville, but this one is so conveniently located, that I didn’t have to use the car. I liked their free self-park option.

Room Tip: Courtyard rooms have a nice view
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  • Stayed: November 2017, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Ana K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Omni-Charlottesville, Guest Relations Manager at Omni Charlottesville, responded to this reviewResponded 17 November 2017

Dear Ana K,

Thank you very much for sharing your comments from your recent stay at the Omni Charlottesville Hotel. It was truly an honor to have you staying with us and I am delighted to learn you enjoyed our service. Furthermore; Please accept my most sincere apology for the inconveniences caused to you buy the mistake on our end. This certainly is not the Omni standard. I have shared your comments with our Director of Rooms and he has assured me corrective actions will be taken in order that future guest have a more positive experience. We hope that you accept our apologies and allow us to serve you again in the future.

Sincerely, Guest Relations Manager

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Reviewed 16 November 2017

Clean rooms, comfortable bed, great staff and excellent food. Our organization chooses the Omni each year for our annual conference just for these reasons. If any issues arise, a staff member is easy to locate an quickly resolves the problem.

  • Stayed: November 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts
Thank Constance D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Omni-Charlottesville, Guest Relations Manager at Omni Charlottesville, responded to this reviewResponded 17 November 2017

Dear Constance D, Thank you very much for sharing your kind words. It was truly an honor to have you and your group members staying with us, and I am thrilled to learn you enjoyed your visit to the beautiful city or Charlottesville and the Omni. I want you to know that we appreciate your business and look forward to your continues patronage.

Sincerely, Guest Relations Manager

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Reviewed 15 November 2017

Was a beautiful hotel and the staff was friendly and knowledgeable of the area. The gym and locker room area were immaculate and all of the equipment was in perfect working order. I would definitely stay again when I come to Charlottesville

  • Stayed: November 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts
Thank jamiebL9300ST
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Omni-Charlottesville, Guest Relations Manager at Omni Charlottesville, responded to this reviewResponded 16 November 2017

Dear jamiebL9300ST, Thank you very much for a tremendous comments regarding our hotel, service and fitness area. We take great pride in exceeding our guest expectations and I am delighted to learn you enjoyed your stay with us at the Omni Charlottesville Hotel. We appreciate your business and look forward to serve you again in the future.

Sincerely, Guest Relations Manager

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Reviewed 13 November 2017

A very good hotel with an excellent location in the historic downtown area. Very friendly welcome in reception and in the bar/restaurant. Plenty of places close by to eat, drink or shop. Easy parking. The price is high, but worth it.

Room Tip: the rooms on upper floors facing North or West have super views of the surrounding hills.
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  • Stayed: September 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Alan-Matthildur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Omni-Charlottesville, Guest Relations Manager at Omni Charlottesville, responded to this reviewResponded 14 November 2017

Dear Alan-Matthildur, Thank you very much for sharing your kind words. It was an honor to have you with us and I am thrilled to learn you enjoyed our facility, location and accommodations. Please know that we also offer lower rates during low occupancy dates and we offer some amazing packages. We truly hope you visit us again and enjoy the amazing packages we offer. We look forward to serve you again in the future.

Sincerely, Guest Relations Manager

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Reviewed 13 November 2017

We stayed here for a night in September. It's a big, imposing building, well placed for a stroll into town. Although clean and quite well appointed, we found it a little impersonal. The car parking was very close and safe.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank IrishMimi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Omni-Charlottesville, Guest Relations Manager at Omni Charlottesville, responded to this reviewResponded 14 November 2017

Dear IrishMimi, Thank you very much for sharing your comments from your recent stay. We are delighted to learn you had a relaxing stay and enjoyed your visit to the beautiful city of Charlottesville and the Omni. We look forward to your future visits.

Sincerely, Guest Relations Manager

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Reviewed 12 November 2017 via mobile

The Omni has a beautiful lobby which opens into a magnificent 7 story atrium. There is attached free parking. We got the last room available for the weekend. It was nice, decent size but I have to admit not $339 nice. There was no veterans discount (even though it was Veterans Day, no AAA discount and no elderly discount. The toiletries were not as good as the Best Western we stayed in earlier. The staff was very nice and very helpful. Don't have breakfast there. Rather then have a nice simple, solid breakfast they tried to fancy it up, unsuccessfully. And it was costly. The location is excellent! It is located adjacent to a 8 block pedestrian street with all kinds of restaurants and very interesting shops. At the end is a Tourist Info place which is very helpful. Overall I would recommend it if u can afford it. Bring ur own shampoo!

Stayed: November 2017, travelled as a couple
Thank kittie123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Omni-Charlottesville, Guest Relations Manager at Omni Charlottesville, responded to this reviewResponded 13 November 2017

Dear kittie123, Thank you very much for taking the time to share your comments from your recent stay at the Omni Charlottesville Hotel. It was pleasure having you with us and I am pleased to learn you enjoyed our location and facility. I am very sorry that we were not able to offer you any discount during the high demand dates. However, we do offer lower/promotional rates, and we invite you to visit us again and to enjoy the historic city of Charlottesville and Downtown Mall. We look forward to the opportunity to serve you again in the future.

Sincerely, Guest Relations Manager

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Reviewed 11 November 2017 via mobile

This really is a first rate hotel, large and modern and well laid out. The dining room was great value and quality for both dinner and breakfast.
Would happily have stayed here longer.
Location is good and parking facilities conveniently under the hotel.
If your going to Monticello it’s a 13 minute drive.

Stayed: November 2017, travelled as a couple
Thank Brian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Omni-Charlottesville, Guest Relations Manager at Omni Charlottesville, responded to this reviewResponded 13 November 2017

Dear Brian C, Thank you very much for a wonderful review. It was truly an honor to have you with us and we are thrilled to learn you enjoyed our service, location and your meals. Charlottesville offers great attractions and history and I am glad you took full advantage of our Downtown Mall and Monticello. We truly appreciate your business and look forward to serve you again in the future.

Sincerely, Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Omni Charlottesville

Address: 212 Ridge McIntire Rd, Charlottesville, VA 22903-5042
Phone Number:
Region: United States > Virginia > Charlottesville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Charlottesvill...
#2 Business Hotel in Charlottesvill...
#2 Romantic Hotel in Charlottesvill...
Price Range: $188 - $459 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Charlottesville 4*
Number of rooms: 208
Reservation Options:
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Also Known As:
Omni Charlottesville Hotel Charlottesville
Omni Hotel Charlottesville
Charlottesville Omni Hotel

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