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“Decent business hotel”

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Fairfield Inn & Suites Dulles Airport Herndon/Reston
Ranked #15 of 20 Hotels in Herndon
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed 19 November 2017

Stayed one night while in the area on business. The hotel was impeccably clean and the staff were friendly. My room, however, felt like a glorified broom closet because it was both small and it felt like the ceilings were a little low. It was fine for a night, I'd have probably asked for something different, if at all possible, if I'd stayed longer. The room was at the very end of a hallway. Parking was free and it is next to a grocery store. All good things!

Room Tip: Avoid rooms at the very end of the halls, they are quite small
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  • Stayed: October 2017, travelled on business
    • Value
    • Cleanliness
    • Service
Thank eightwednesday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIExpressHerndon, General Manager at Fairfield Inn & Suites Dulles Airport Herndon/Reston, responded to this reviewResponded 27 November 2017

Dear Guest,
It's great to know you have a wonderful stay at the Fairfield Inn & Suites, Herndon. As a valued customer, we appreciate your business and look forward to your return in the near future.
Yours in hospitality,
Ken Abrom
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3 - 9 of 323 reviews

Reviewed 16 November 2017 via mobile

This is another great Marriott hotel. Very clean, high room quality , and professional staff. More expensive because of the location. Everything you need in the area including a great car wash down the road. Very busy area.

Stayed: November 2017, travelled on business
Thank Michelle S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIExpressHerndon, General Manager at Fairfield Inn & Suites Dulles Airport Herndon/Reston, responded to this reviewResponded 20 November 2017

Michelle,
Thank you so much for your feedback. We take great pride in serving our guests. We look forward to your next visit.
Sincerely,
Ken Abrom,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 November 2017

The Fairview Inn near the Dulles airport and I had a surprisingly good stay even though the rooms are on the small side. Ample free parking.

Check-in was quick and I sincerely appreciated the frontdesk manager accommodating me with an early check after a long international flight (thank you!).
Rooms are clean and functional, with good quality/size TV.

I liked the complementary but basic breakfast, which was good and with reasonable variety. Good coffee, available throughout the day.
All staff were friendly and helpful. Even the House Keeping manager asked me about my room when in the elevator - nice touch and much appreciated.

Small mishap was the front desk losing my parcel delivered to me.

The Fairview Inn comes well recommended!

  • Stayed: October 2017, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Christiaan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIExpressHerndon, General Manager at Fairfield Inn & Suites Dulles Airport Herndon/Reston, responded to this reviewResponded 10 November 2017

Christiann M,
It's great to know you had a wonderful stay at the Fairfield Inn & Suites, Herndon. As a valued customer, we appreciate your business and look forward to your return in the near future.
Sincerely,
Ken Abrom
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 November 2017

Looking for a hotel with great location, near an airport and commercial establishments? Marriott Fairfield Inn and Suites is the answer. Near to Dulles Airport, Reston Town Center and other established restaurants and supermarket, you have nothing to ask for. Staff are helpful, courteous and family oriented. Our requests, like pillows and other accommodations were provided promptly. Fridge, coffee maker, microwave and flat TV are included in the room. Hallway noise is present but minimal. Bed is firm and comfortable. Pillows are clean and nice to sleep with. Room is pleasant, cabinets and drawers are functional. Bathroom fixtures are newly renovated. Carpet is wall to wall and sink is over a granite countertop. My wife and I had a great stay.

Room Tip: All rooms are smoke free and sanitize
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  • Stayed: November 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank happigolacky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIExpressHerndon, Manager at Fairfield Inn & Suites Dulles Airport Herndon/Reston, responded to this reviewResponded 10 November 2017

Happigolacky,

Thank you for your feedback. Glad you had an opportunity to stay with us and experience the excellence service provided by my team. We look forward to your return in the near future.
Best Regards,
Ken Abrom, General Manager

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Reviewed 20 October 2017

We are Marriott members and selected this hotel because of price and location for our visit. It's close to some stores and restaurants. Our room smelled of smoke when we checked in. They didn't provide us express checkout, had slow wired internet in our room, no Fox business channel, and the breakfast choices weren't that great. A bit lite on fruit choices.

  • Stayed: October 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank BigDMI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 October 2017

Everything about Fairfield Inn in Herndon pleased us. Very tastefully decorated, comfortable beds, great service, and good location with lots of shops and restaurants in walking distance. The breakfast was varied and had healthy options. There is a nice fitness room, but just one block back from the back entrance you will find a green space for walking, jogging, biking, etc.One trail off of the main one passed through a gorgeous wooded area along a creek. Panera Bread across from the entrance, along with other restaurants. Highly recommend this hotel!

  • Stayed: October 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Elllend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPNationalAirport, General Manager at Fairfield Inn & Suites Dulles Airport Herndon/Reston, responded to this reviewResponded 26 October 2017

Dear Elliend,
It's great to know you had a wonderful and enjoyable stay at the Fairfield Inn & Suites, Herndon. As a valued customer, we appreciate your business and look forward to your return in the near future.
Best Regards,
Ken Abrom
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 October 2017

We stayed here for one night and despite arriving at nearly midnight the staff were friendly and welcoming. The room was clean and plenty big enough. We had no issues parking and felt very safe. The breakfast was good, although I can imagine it gets busy during holiday seasons. Only issue we had was not the hotel but that we needed $2 in tolls to get from the airport to here...not easy if you've arrived from overseas, especially when the booths weren't manned. But the hotel were great and provided us with plenty of change in case we came across tolls as we left on our road trip.

  • Stayed: September 2017, travelled with friends
    • Value
    • Location
    • Service
Thank Seobaina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIExpressHerndon, General Manager at Fairfield Inn & Suites Dulles Airport Herndon/Reston, responded to this reviewResponded 10 October 2017

Seobaina,
Thank you for your feedback. Glad you had an opportunity to stay with us and experience the excellence service provided by our team. We look forward to your return in the future.
Sincerely,
Ken Abrom, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fairfield Inn & Suites Dulles Airport Herndon/Reston

Address: 485 Elden St, Herndon, VA 20170-4512 (Formerly Holiday Inn Express Reston Herndon-Dulles Airport)
Phone Number:
Region: United States > Virginia > Fairfax County > Herndon
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
#1 Green Hotel in Herndon
#9 Family Hotel in Herndon
#11 Romantic Hotel in Herndon
#16 Business Hotel in Herndon
Price Range: $96 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Dulles Airport Herndon/Reston 2.5*
Number of rooms: 108
Official Description (provided by the hotel):
Conveniently located 4 miles from the Wiehle Reston East Metro Station and 7 miles from the Dulles International Airport, our Herndon, VA hotel offers free shuttle service to both locations upon request. Enjoy a complimentary hot breakfast everyday of your stay at Fairfield Inn & Suites by Marriott Dulles Airport Herndon/Reston. Other amenities that highlight this hotel are complimentary wireless internet, 24 hour business center and 24 hour fitness center. ... more   less 
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Also Known As:
Holiday Inn Express Reston Herndon-Dulles Airport Hotel Herndon
Holiday Inn Herndon
Herndon Holiday Inn Express

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