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C$37
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Reviewed March 27, 2017

Very nice hotel at Klong Prao Beach, very quiet beach, nice view.
Big room with airco and nice bathroom.
Room service very good.
Staff very helpfull and friendly.
Bar and restaurant at the beach, good prices. Personnel at the beach very friendly.
Great breakfast with lots of choice (both Asian and European)
Excursions and scooters can be booked at the reception.
Perfect place to stay.

Date of stay: March 2017
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank Stevieman
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed February 23, 2017 via mobile

Grounds are nice, and its on my favourite beach on Koh Chang, but the rooms in the main building are well below what you would expect for the price. Crack in the wall, peeeling paint, smelly mattress and worst of all, the AC didnt work. Its a building right off the front street so you're up high (meaning its hot) and noisy and bright at night from thr street lights. I would have felt ok payong $25 for a room of this quality but of course that wasnt the price. The bungaloes do look nice thogh and u cant comment on those, but wouldnt recommend the main building for sure.

The grounds are nicely kept, staff us friendly, there are free beach towels as you walk onto the beach, and the breakfast buffet is really really good. So, definitely some positives as well.

Date of stay: February 2017
Trip type: Travelled as a couple
Thank shantic2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 9, 2017

Firstly the positives:- A wonderful beach front location with large rooms and pool to the front of the property with easy access to the "village" of pharmacies, bank, supermarket, bars and restaurants.
Breakfast buffet is as good as you will get on Ko Chang not forgetting that they cater for many nationalities. There is a vast choice (alas no bacon) of dishes, fresh bread and eggs cooked as you like them. I would suggest something for everybody.
The restaurant is large and roomy and as a bonus you can eat on the beach.
Apart from the reception the staff were very polite and friendly.
Negatives:- On arrival the female reception staff did not get any gold stars for greeting tired travellers and could certainly sharpen their customer service skills.
We were taken to our room which had two single beds and we immediately informed them that we had booked a double room months in advance. It was getting a little late and we suggested taking the room and perhaps moving the next day.
Later the next day we were offered two of the villas and they were perfectly adequate apart from being very dark dingy and depressing.
We politely declined and was told the hotel would see what they could do. At that stage we had decided to bite the bullet and not let it spoil our holiday, an alternative room never materialised.
From day one the advertised wifi never worked for more than a couple of minutes and I reported it to the reception staff on 5 consecutive days, never feeling it was being taken seriously but on day 5 another guest complained that a party of 16 could not get wifi. I asked to speak to the general manager who sauntered out of her office a few minutes later to inform us that a new router was required and it would take three days.
I later emailed my complaint to the hotel and still awaiting the courtesy of a reply?

Room tip: vllas are very dark and depressing, rooms in the two storey block are light airy and a nice balcony
Date of stay: December 2016
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank keithcrewe
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 6, 2017

The Coconut Beach Resort have good location and peaceful Ideal for relaxing. The friendly service from the staff. Offers several options. I like that there are several swimming pools, important you can sit and look at the sea all day. If you like to stay peaceful and do not want to be disturbed by the pub or restaurant opened loud music. I think that is appropriate.

Room tip: Rooms are clean and are available in various styles.
Date of stay: February 2016
  • Trip type: Travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank nancydharma
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 19, 2016 via mobile

The nicest beach resort I have seen here so far, great food, brilliant service! Khun Peter very nice man, so good I think I might have to come back for my birthday!!! 10/10!!!! Thank you for a lovely afternoon! I couldn't be any happier than if I just won the lottery!!

Date of stay: December 2016
Trip type: Travelled as a couple
Thank Scotty A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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