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All reviews beautiful tropical room maid few minutes walk away beach front breakfast buffet superior room swimming pool sliders the main road rainy season trat airport nice beach bad smell every evening quiet location low tide restaurant staff
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Reviewed June 16, 2018

A bit of paradise concealed by the jungle this is a stunning resort that is just off the main road. Has its own beach with outstanding pools and bars. The rooms are dark (rustic-Thai style, with a lot of wood and bamboo), the shower is over the bath (I found this to be difficult) and are cleaned each day. The breakfasts were impressive with everything you could ever want. The garden and the grounds were beautiful and it was a pleasure to walk to either the beach or to the restaurant through the wonderful array of plants, plus a beautiful spa with great treatment. We arrived at Trat airport in to find that there was no shuttle organised for our onward journey to the Centara Grand Tropicana. This was not the hotel fault. Any issue’s we had was attended promptly by Pornpak Sirisurak (Iew front office manager). Who is exceptional communicator having the ability to broach a difficult issue with ease and a positive outcome, a very positive influence, her management skills are exceptional, professional and very friendly. Thank you to Iew for making our vacation perfect. The resort faces the sunset so it's a great place to watch the sun disappear, what more can you ask for!!!!
Locally there are more small restaurants, which can be recommended to visit as prices are very affordable. Our stay was in April and we would definitely be going back to the hotel.

Room Tip: the bungalows
  • Stayed: April 2018, travelled as a couple
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1  Thank bonnie186403
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pius L, General Manager at Centara Koh Chang Tropicana Resort, responded to this reviewResponded June 20, 2018

Dear bonnie186403,

Warmest Greetings from Centara Koh Chang Tropicana Resort.

On behalf of the entire team, I would like to thank you for taking your valuable time to share your experience with us. I am very pleased to hear that you were impressed with our accommodations and services and our Front Office Manager Khun Pornpak, who made a lasting impression on you. I will make sure to share your comments with her and all of the team.

We look forward to welcoming you back for another holiday.

Best regards,
Pius M. Luechinger
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 15, 2018

Morethan excellence horel&resort in koh chang.Great service.Great location.Great staff.Front office staff very warm welcome they always smile wai and greeting all the guest.Room very nice style also room maid very nice person.F&B staff always greeting and very good take care.Great place for relaxing.This is the heaven on earth.

  • Stayed: June 2018, travelled with family
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Review collected in partnership with Centara Hotels & Resorts
Thank tommytee1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pius L, General Manager at Centara Koh Chang Tropicana Resort, responded to this reviewResponded June 20, 2018

Dear theerapornr,

Warmest greetings from Centara Koh Chang Tropicana.

Thank you very much for your five star review here on TripAdvisor and for quoting our resort as a "heaven on earth". It is extremely gratifying to hear that we have made your stay so exceptional.

We hope we have the pleasure of welcoming you back soon.

Best regards,
Pius M. Luechinger
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 10, 2018 via mobile

Centara hotel was the perfect place to spend 2 weeks with my brother and sister in law. The rooms had everything we could have needed. Any isssues were attended to promptly not that we had many.
The staff were so friendly and helpful that I felt at home immediately.
I can’t comment on the food as we ate out in town most evenings. Just a short walk away.
New Years celebration was beautiful with an enormous buffet catering for everything you could want. Followed by party on the beech.
I was really sad to leave and plan to return as soon a I can.
If you are looking for a quiet getaway in paradise. This is the place.

Stayed: December 2017, travelled with family
Thank Linda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pius L, General Manager at Centara Koh Chang Tropicana Resort, responded to this reviewResponded June 10, 2018

Dear Linda S,

Warmest greetings from Centara Koh Chang Tropicana.

Many thanks for your positive review and recommendation here on TripAdvisor. We are delighted to read that you had a wonderful stay here with us during your Christmas and New Year Holidays.

We look forward to welcoming you back soon.

Best regards,
Pius M. Luechinger
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 7, 2018

Thank you for all... er came back again...
There are all extreme friendly to us...
The rooms are clean and fresh water everytime inside...
The Centara workers do their best to make your holidays to a nice experience...

  • Stayed: May 2018, travelled with family
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Review collected in partnership with Centara Hotels & Resorts
Thank cskale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pius L, General Manager at Centara Koh Chang Tropicana Resort, responded to this reviewResponded June 10, 2018

Dear cskale,

Warmest greetings from Centara Koh Chang Tropicana Resort.

Thank you for choosing our resort for your stay in Koh Chang. We are happy to read that your family had a nice holiday here with us and that especially our team made you feel welcome.

Definitely, we look forward to welcoming you back soon.

Best regards,
Pius M. Luechinger
General Manager

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Reviewed May 29, 2018

Over all my trip very good location, reception, value promotion with the one card member and we like which never come to Centara Kho Chang Tropicana resort befor, so for the next trip we hope and would like coming to this place again

  • Stayed: May 2018, travelled with family
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    • Sleep Quality
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Review collected in partnership with Centara Hotels & Resorts
Thank chaiwatk2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pius L, General Manager at Centara Koh Chang Tropicana Resort, responded to this reviewResponded June 1, 2018

Dear chaiwatk2018,

Warmest greetings from Centara Koh Chang Tropicana Resort.

Many thanks for staying with us as a valued one card member and for your great review and recommendation.

We look forward to welcoming you back soon.

Best regards,
Pius M. Luechinger
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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