We booked this hotel 6 night 25/3-31/3, I still staying here when I writing this :)
Receiption:
Staff English very limited and not so friendly ( compare to Resturant staff)
We arrived 11am Check in were quick at the Receiption desk with two very small glass of welcome drink ( lemon glass ) provide us wifi password and hotel services info, but we need to wait till 2 pm to get our room, we went for lunch and back Receiption to wait long time, no more drinks to offer in this hot weather
Free Transportation: to white sand beach Driver very nice good services!
Hotel to white sand beach 10am / 5pm ( 12:45pm / 7:45pm)
White sand beach to hotel 1pm / 8 pm ( 10:10 am/5:10pm)
Only 10-13 mins ride, so if you time it right can also take the ride the other way around. ( time)
Room: (grand deluxe room) A340
Clean up daily with two bottle free water.
Big clean room, quiet room, cozy comfortable bed with two different size pillow each, two beach towel with beach bed, two umbrella, fridge cold only two bottle water, hot water shower & bath, bath gel shampoo lotion all refill to little jar daily. Big TV ( not Led tv) with English & movie channel. Big balcony with table & two chairs, big lay down soft bed.
Saw some other villa room have there little private pool just for sit in not swim.
Cinnamon Resturant:
food very good quality, price good value, services top level! No point to go to next door that two!
Staff Super friendly & helpful, especially - Da she is a very lovely lady care customer with big warm heart!!!
Breakfast : standard hotel breakfast with local & Resturant food, local food change daily usually including white rice, fire rice, one curry, one thai noodle, one pasta, one meat ( chicken/fish/pork) one thai vegetable, western food egg, ham, bacon, chicken sausage, roast potato, salad bar, cheese,ham, cold cut, cereal, white bread, brown bread, croissant, fruit pineapple , water melon, papaya, omelet make for your choice, pineapple & orange & lemon glass juice, coffee & tea, plus some local fire tarot & coconut cake, whenever food run out if you ask any staff they will get refill.
Lunch and dinner : Ala carte menu big selection of International & local food, Tom Kai gai - coconut chicken soup, green curry chicken fire rice, raspberry smooth!5-6pm ,9-10 pm 50% discount on alcohol.
We tried room services as well: AAna beef burger, spicy grill pork, lemon juice coconut all good!
Pool:
There is two pool:
main pool is Big Max deep 1.5m with pool side bar, 3-4 pm promotion 50%, this pool not many people around usually it started get busy after 3/4 pm when people back from beach, 20 sun bath chair only two sun umbrella, but you suppose get tan right?
Hilltop pool:
Smaller then main pool but nice view, there is hilltop bar.
Hotel is right next to river, you can take on hotel speed boat ride few min to private beach or use the free kayak is fun!!!
At the beach there lots sun chairs, and beach bar ofter drinks and food. Also have toilet and shower.
Overall we gave 4.5 out of 5 for this hotel as on sat there is noise disco party music going on till 2am from the others of beach but it's not hotels fault.
We are happy to recommend this hotel to our friends and family, we also happy to come back again :)