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Reviewed April 2, 2016

From the moment we arrived we realised we had been mislead by the sites advertising it. The bed was uncomfortable, the place was loud and wi-fi was not provided, despite what we were told. Having arrived after a full day's travel, we were greeted by the request for more money, a holiday/city tax of some kind, which was something we were aware of, but charged more than anywhere else and were demanded cash from. This place was so disappointing we did not even stay the night. We agreed that as we technically had the room for the night, we would pay, however when we made it clear we would be claiming back for the 2nd night we were told tough luck, take it up with the site we booked through. While annoyed we accepted that was what we must do and so checked out and tried to get our receipt. We signed nothing and the man at the desk (who had been less than helpful) gave us our receipt. Happy to be out of there we took the receipt and left, thinking no more about it and trying to enjoy the rest of our stay. Upon returning home and checking the receipt we realised there was no useful information on it, with no mention of our stay, and no figures on it, it was then we realised he had not checked us out, but must have simply deleted us from the system, leaving us unable to make any attempt to get a refund. While we realised too late it was on us to check to receipt at the time, it should be on the hotel and their staff to provide helpful and honest service. It was the back-handedness of this action that prompted me to write this review, if only to save a few more unsuspecting travellers their money and time!

  • Stayed: September 2015, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank EKoK0994
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed today
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  • Stayed: September 2018, travelled as a couple
    • Value
    • Sleep Quality
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago
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Room Tip: vista mare.... sperando che funziona il condizionatore altrimenti friggete al sole
  • Stayed: September 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago via mobile
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Stayed: August 2018, travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago via mobile
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Stayed: September 2018, travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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