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“Hotel rooms 😭😭”

Deya apartments Santa ponsa
Ranked #78 of 87 Nightlife in Calvia
Attraction details
Reviewed September 30, 2018 via mobile

Booked to stay here last week and due to our travel agents mistake ended up with one bedroom apartment for myself my partner and father and brother in law. We did book and pay for 2 separate apartments. Spoke to the man on reception who told us to call our travel agent and we did they were not much help. So the guy at reception did what he could for us and offered us a 2 bed room apartment until we could get something else sorted. Told us that this was a fantastic apartment and they don’t normally give this out. So thinking to ourselves ok we will go and see what the room is like he then said you might like it that much you might want to just stay there. Nope after seeing the room we all wanted to go home there was no way we where staying there. Pubic hairs in the fridge debray all over the floor and worktops. Blood and make up on the pillows sockets hanging off the wall all furniture was very old and worn and No air con. Don’t get me wrong the view was great but that was the only good thing about this room. I can’t comment on the rest of the hotel as I didn’t stay long enough to see any of it. But what I heard from a few different people wasn’t any better also being moved to there sister apartments where we stayed for the holiday. I need to say these appartments are so much better and would go back to these but STAY clear of Deya unless you are only away for a piss up and don’t care where you sleep.i have way more photos but can only add 10 so will leave the rest to your imagination

Thank Sharon K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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"noisy at night"
in 3 reviews
"the main strip"
in 4 reviews
"sea view"
in 4 reviews
"great hotel"
in 3 reviews
"pool bar"
in 3 reviews
"shop on site"
in 2 reviews
"apartment was spacious"
in 2 reviews
"plenty bars"
in 2 reviews
in 2 reviews
in 2 reviews
in 2 reviews

9 - 13 of 149 reviews

Reviewed September 23, 2018 via mobile

Stayed here for 1 week, if it's a nice peaceful holiday it's not the place for you,however the appts were lovely and spacious and clean and on a busy strip of sometimes very noisy bars!!!! Quieter bars further down the street and very good,best place to eat Scotts restaurant

Thank BoardingPass401924
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 21, 2018 via mobile

This place is a good hub for all the bars and restaurants right outside the front doorstep can be a bit noisy at night so no point going there with a small family as it’s not that kind of hotel mostly hen and stage parties

Thank Alan O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 14, 2018 via mobile

We saying in deya self catering appointments went to do some toast no toaster. Went to ask reception they said u have to rent one really!!!! Got tv hair dryer but no toaster.

Thank donnahills2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed September 10, 2018

Me and a few friends went for a "lads holiday" in Majorca, we are all over 30 and were advised by a travel agent that this was the place to be... In terms of location and the view across the bay I couldn't agree more, there is however a big fat but coming!

The room provided for four lads essentially had two beds, a sofa that looked flee ridden and a wooden camp bed that looked as though it had been detached from one of those pull out beds. None of the beds were made and the room was not what I would call clean and ready for a new customer to use, so we spoke to reception only to be told that its normally teenagers, stag and hen parties that stay here so what do you expect??! I don't expect a lot actually, if somewhere is clean I am happy. The room was never cleaned all week, I doubt if it was actually cleaned thoroughly before we arrived.

The staff in the hotel were generally ok, although I did hear stories from some younger groups that they had been hit with heavy deposit charges, threats of penalty and aggressive behaviour. There is a great bar right next to the apartments called Saints, its handy for snacks and drinks and staffed by some really canny girls. The pool area is nice and there are plenty of beds for those who like to sunbathe.

Looking at it from both sides I think the staff may tar everyone with the same brush, they are used to stag, hen parties and the usual antics so have taken a bit of a draconian approach to the way they operate. There must also be an attitude of What's the poin?t in cleaning as they'll just trash it? Surely this is a little bit unfair on the vast majority

All in all i'd probably avoid this if you have children or expect a clean room, if you are looking for a reasonably priced place to crash for a couple of nights right next to the beach and local bars this maybe worth a look. I am a little surprised our travel agent advised us to book here, and that its part of Jet2 quota of hotels (a good company in my opinion), perhaps we should of done a bit more research before going away. Still had a great time, despite the room Santa Ponsa is a beautiful little town.

1  Thank winder1583
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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