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“50/50!”

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H.TOP Calella Palace & Spa
Ranked #24 of 43 Hotels in Calella
Reviewed 22 April 2012

I have just returned from a short 4 day break at the Calella Palace - myself and a friend (both 24). In fairness we didnt get off to the best start, BUT! it was balanced out.
We arrived on a Sunday evening to find 2 large school parties - I believe they were Italian students approx 15 - 17 years old - and lots of them - and guess which floor they were on - ours! First night, 2am - laughing shouting, doors slamming - quick bang on the wall and they shut up, 8am that morning - Linken Park (aka sounds like Heavy metal music!) blasting full pelt from the other side .. not good .. but we spoke to reception and promptly were allowed to move to the 5th floor as they were all on Floors 2 & 3. Crisis averted :)

Hotel itself - pleasant, free wifi in the lobby, you can hire out the sauna and jacuzzi for free (5 euro deposit that you get back) and for 1 hour, you and who ever you are with get sole use of it - you can lock the door behind you so no one else can come in. We didnt get to use the outside pool as it was too cold, but there is a small heated indoor one - again not bad to just chill out in.
Rooms I was more than happy with - we had a twin, and both got a double bed, 2 decent sized wardobes, dressing table, bathroom had hairdryer - always fresh towels, free toiletries, a small but OK balcony, and cleaners came in every day to neaten things up.

Wasnt really any entertainment - but again I think that will change in a couple of weeks due to it being just before start of the main season.

all inclusive service not bad at all - I found there to be plenty of choice - you could always make a meal out of what they had, the breakfast was lovely - freshly made pancakes infront of you if wanted, most of the makings of a fry up - sausage, bacon, egg, beans etc. We also had the pleasure of having a couple of their packed lunches for day trips - not the usual! - 2 good decent sized sandwiches, 1 bottle of water, 2 pieces of fresh fruit, pate, french toast, marmalades, butter, biscuits, a knife to spread and napkin - not bad, considering not all hotels offer anythign if you choose to go out in the day.
The only thing we didnt try - as was too stuffed from other meals - was their snack bar, as breakfast, lunch and dinner genuinly did the job and it wasnt needed!

Surrounding area - it was literally 3/4 minutes walk to the beach, and the beach itself looked clean and tidy but the weather didnt really permit us using it! Lots of little bars and restaurants and supermarkets. we had the good timing of still being slightly out of season so everyone kept offering us discounts trying to get us in! Was a slow 20 min walk to the train station, and took us just over an hour to transfer from Barcelona airport.

things to do - we got the train to Barcelona - only 8.40euros - took an hour, and went to Barcelona Zoo - an amazing place to visit - dolphin show fantastic and a great variety of animals - if you can - take your passport/driving licence and hire a buggy - its a great way to see such a large zoo, and only cost us 15euro entry.

The only downside was the RUDE OBNOXIOUS OLDER GERMAN PEOPLE!! (sorry!) but I have no respect for people that push, shove, tut and look you up and down like a piece of dirt! We'd be waiting for the lift, and they'd actually barge us out of the way to get in front! In the restaurant, people would be queuing and walking one way, and they;d just push in and start taking mountains of food. This was the main offputting thing of the hotel and we noticed they'd put all the english travellors on the 3rd floor with the kids - which I found quite annoying. They should have left them all together to be noisy on their own floor, not inflict it on us!

Overall, I would return to the Calella Palace - if there was definately no schol trips!

Room Tip: Ask for a pool view - back is a bit dull! and anything past floor 3 doesnt hear the noise from downs...
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  • Stayed: April 2012, travelled with friends
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2  Thank Dlah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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718 - 724 of 1,953 reviews

Reviewed 9 April 2012

We have just returned yesterday from a 1 week all inclusive stay at the Calella Palace, Spain- there were 2 couples (aged 40) and my mum & her friend...unfortunately the weather wasn't perfect but there was no problem using a brolly & you could still walk about in shorts. This is the third time i have been to Calella and i enjoyed the stay albeit it wasn't the best holiday or the best hotel we have stayed in but it was by far the worst either. We paid £400 each All Inclusive for 1 week stay!!!
I would say it is definately a 3 star - NOT 4 star hotel - food was plentiful and always hot (mum says the tea/urn wasn't very hot at all..lol). We all really enjoyed the breakfasts & cannot fault them at all however even though there was plenty of food to choose from & was mostly tasty it was a bit repetitive much to the annoyance of my hubby.SNACKS were the biggest let down of all - only a triple ham & cheese sandwich (No butter/mayonniase) and dry sponge cake. VERY POOR!!
For All Inclusive you had a card instead of a wristband & when going for drinks you only got served 1 drink per card at a time - A Major pain in the backside when in groups!! Also drinks were poor quality which is probaably just as well when you think about it as the hotel would be full of drunks which would spoil your holiday..lol..would've been nice not to have to visit other pubs to get a decent drink tho....The White Horse at the bottom of the hill is very friendly & handy supplied with the only IRN BRU in Calella..they definately give good quaality drinks for money but be careful coz you only need 2 or 3 with plenty of juice to top up.
On our arrival I was gutted to find a huge french/italian school trip but to be honest we didn't hear a peep from them as they were excellently behaved & were out on trips most of the time. Only issue was you couldn't get a seat in the lovely foyer when they were around...lol...The foyer was lovely to sit in if wanting to chill & read especially on wet days rather than in your room.
If you are looking for friendly staff then this is defo not the place to go - Bar staff looked like wet wellies apart from one cheery chappy with a funny squeaky voice...lol...he was excellent. reception staff did exactly what was written on the card but when your handbag gets stolen (as did my mum's friend and another lady the next day) then do not expect any sympathy or assistnce wotsoever...Obviously everyone knows that your bag is your own responsibility - which is what they kept on repeating - however if you are sitting in a group of 6 in the Hotel Bar with your bag at your feet you most certainly do not expect it to get swiped. Also the other poor lady was in the Reception area waiting on her coach to the airport & put her bag down on the table to take a foto of her wee boy when sum chancer stole her bag!! I would say this hotel is definately targeted by an organised group rather than oportunist thiefs so if you go there then BEWARE & Keep your bags very close!!
If we had paid around the £150 - £250 mark i would have been delighted with this hotel but for paying £400 each for 1 week All Inclusive i would sadly say we did not get what we paid for & thank god we did not have any kids/teenagers with us who would require lots of snacks coz it would have cost us a bomb.
We would still go back though but i will be checking out better deals first..lol

Room Tip: try to get a room on third or 4th floor coz lifts are very slow and i think in high season would be...
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  • Stayed: April 2012, travelled with family
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3  Thank pixie164
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 April 2012

I came on here to write a review but saw the most recently added reviews and I don't need to add much, just wanted to echo what's already been said. This is not a 4 star hotel, no where near. There were a couple of staff members who were great - really friendly but the rest rude or ignorant. The food isn't great, the drinks are poor and not what I would expect of an all-inclusive - one drink at a time, only one cocktail on offer each day and clearly watered down spirits with mixers. I have stayed at many other hotels across Spain and Spanish islands and this hotel doesn't meet the expectations for even a 3 star hotel. I would not recommend it for a group of girls either, they clearly don't approve of hen parties, although why they allowed us to book a room I don't know. I would suggest it may be OK for families as there were a lot of children. Don't let this put you off Calella though, it's a nice resort and we had a fantastic time despite this hotel being a let down.

  • Stayed: April 2012, travelled with friends
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1  Thank Bobrobby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 April 2012

just bk from this hotel ment to be 4 PLUS STAR no way!! worst wk of my life toook my two children and nice and mother for a easter get away staff sooooo rude never smile ment to b fantastic for children? no kids club on no kids food and snacks for all inclusive children didnt evan get ice cream or anything around pool thrugh day! honest change if u can its so noisy lots of young kids drunk loud at night then to top holl off i had read on reviews b4 goin there had bn theft of bags well that happend on last day to me just as people said i thought they ment from room,,,,,, there was five people on table and my bag was taken staff didnt care at all so much for ctv ther was five other bags taken from bar etc nightmare never again would i go bk

Room Tip: we were told lots of young people get floor one and two we were moved twice the whole place is noisy...
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  • Stayed: March 2012, travelled with family
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2  Thank sez c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 April 2012

Be careful staying out of season roof top was closed and bikes not available, bowling under maintenance, snacks were ham sandwiches on the all inclusive and food not great!! My friend and another lady got their bags stolen from the reception whilst with them....... Staff didn't care!

  • Stayed: April 2012
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2  Thank Sazzle2412
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2012

arrived at hotel at 1130am was refused check in due to room not being ready surley it should have been ready way in advane? recepsonist very rude she had us hanging around,had to wait with all our luggage,finally checked in after a long wait for the lift.our veiw was full of old ruins even tho we asked for sea veiw.well breakfast lunch and dinner was ludacris unless ur a big chip fan waiters asume u r going to rob them of soft drinks that are not even real moer like panda pops coke. food was recycled evry day if you are a fish fan please be aware of bones asv they dont state on the menu board almostb got one stuck down my throat not happy.the ice cream is meant to b frozen was it hell more like a watered down milkshake.indoor pool was diabolical size of a jukuzi u have to b a size 4 to fit in there.unot to mention u have to pre book withb a deposit doesent state that when booking.kids cloub was permantly closed so as u can see not a family hotel at all.i would advise do not go ai as u do not get you momeys worth lack of snacks poor watered down alcholic drinks u are only allowed one drink per person one ham sandwich.full of loud spanish german italian students getting drunk and being very loud it is not a family hotel of for couples wamnting to relax walls are extremly thin u think the ppl next to you are in your room.entertament was a joke constantly had the same cd on repeat so you could ask for a recuest rather tjan hearing the same cd on repeat ravinder was very helpfull.oh please dont reqest a wake up csall as you dont get one. we couldt wait to leave please dont stay at this hotel pay the extra money and get a decent hotel.....

Room Tip: dont go all inclusive.
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  • Stayed: April 2012, travelled with friends
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3  Thank shorta c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2012

Arrived at airport only to be told hotel I had booked had been shut for 3 weeks even though I only booked 2 weeks before departure all downhill from there take your own food an don't expect a smile from the bar staff on all inc must come out of there wages never again enjoy!

  • Stayed: January 2012
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2  Thank SMEMS79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about H.TOP Calella Palace & Spa

Address: Carrer Maria Cardona S/N, 08370 Calella, Spain
Region: Spain > Catalonia > Province of Barcelona > Calella
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#6 Luxury Hotel in Calella
#7 Spa Hotel in Calella
#14 On the Beach Hotel in Calella
Price Range: $56 - $100 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — H.TOP Calella Palace & Spa 4*
Number of rooms: 339
Official Description (provided by the hotel):
The H·TOP Calella Palace & SPA ***S hotel is located just off in the beach in Calella. The all-inclusive resort is in a great setting surrounded by a number of attractions including shops, restaurants, bars and a lot of cultural activities. The hotel is equipped with a number of facilities including a large outdoor swimming pool with a separate pool for children. Surrounding the pool is a large sun terrace equipped with sun loungers. The hotel also features an indoor pool and a roof top terrace with plunge pool offering stunning views over Calella and the coast. Rooms at the Calella Palace are bright and air-conditioned, with a balcony and satellite TV. All have a private bathroom with a hairdryer. ... more   less 
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Also Known As:
h Top Hotel Calella
Calella Hotel Palace
Calella Palace Hotel
Calella Palace Spain
Calella Palace Calella
Hotel Top Calella Palace
Top Palace Calella
H.TOP Calella Palace & Spa Spain
Hotel Calella Palace Calella

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