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“Wouldn't go back” 3 of 5 bubbles
Review of Park Hotel

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Park Hotel
Ranked #9 of 14 Hotels in Ilford
Wickford, United Kingdom
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Wouldn't go back”
3 of 5 bubbles Reviewed 8 June 2011

Arrived at the hotel and was greeted by the receptionist who was nice & polite. She gave us the keys and directed us to the room. Good start.
We expected a small double room, but was pleasantly surprised with a family room on the ground floor. Clean and tidy, and quite comfortable.
However, due to the location of the room (beside the entrance and dining room) we heard every noise, creaking & slamming of doors, and staff constantly walking about, which resulted in a restless night for us.
The view from our window was a back yard with wood and other stuff just thrown about. (as we were only there for one night this didn't bother us, but I thought it could have at least looked tidy).
Breakfast was self service (except for the cooked English breakfast) but the waiting staff were rude. There was no "good morning, please or thank you". When the waitress came to take our order, she just stood there saying nothing.
We handed our key in but still no "thank you for staying, how was your stay" etc etc, the receptionist (man) didn't even get up from his desk or say a word, he just looked over.

  • Stayed May 2011, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank andytracy_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkHotelIlford, Manager at Park Hotel, responded to this review, 28 June 2011
Dear Andy racy
Thanks for your review; your feedback is very important for us. I apologise for the inconvenience caused to you due to the noise. Park hotel operates 24hrs reception just to serve our valued guest; I am surprised to know that no body from your room reported the noise as we could have changed the room straightaway as our guest comfort is more important to us than anything else, I assure you that we taken all the necessary action against the staff who was working with mentioned attitude. I am sure you would visit us again to see our newly decorated rooms and new breakfast menu.
Ahsan Latif
Manager Park Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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273 reviews from our community

Traveller rating
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    82
    64
    33
    64
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Rating summary
  • Location
    3 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (34)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Norwegian first
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English first
Oslo, Norway
1 review
3 of 5 bubbles Reviewed 14 May 2011

The hotel wasnt really a "hotel", it looked more like a guesthouse. The rooms however were better than expected. The breakfast was quite boring, not much to choose from. And it was too early.
Transportation to and from the center of London isnt bad.

This hotel is better for short stays.

  • Stayed May 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Tushyy2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkHotelIlford, Manager at Park Hotel, responded to this review, 25 May 2011
Dear Tushyy2,
Thanks for your review, I am glad to inform you that Park Hotel is registered hotel in Ilford London and we are serving our guest for more than 2 decades, hotel operates 24hrs reception just to serve our customer needs, our breakfast starts early and we serve breakfast till 10.30am on weekends, we at Park hotel assure you the best value of money in town and I hope you will visit us again to enjoy our new breakfast menu and newly decorated rooms.
Thanks
Ahsan Latif
Manager
Park Hotel Ilford,London
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
York, United Kingdom
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 8 May 2011

Very nice staff on duty but abit of a walk from the train station.

Breakfast was mass produced and the decor of the hotel (mainly the breakfast room & reception) could do with a new look. Remember its the first impresion that lasts and theres no second chances to make that first impression.

It is useful to comute to London and isnt to far on the train.

Over all ok hotel 4 points.

  • Stayed January 2011, travelled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ALMAWAY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkHotelIlford, Manager at Park Hotel, responded to this review, 25 May 2011
Dear Almaway,

Thanks for your review; your feedback is very important for us, I am glad to inform you that we are committed to provide our guest the best living atmosphere with affordable price. I hope you will visit us again to enjoy our new full breakfast menu and newly decorated rooms with free wireless internet and free parking space. Hope to see you soon.

Thanks
Ahsan Latif
Manager
Park Hotel Ilford,London
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Park Hotel

Property: Park Hotel
Address: 327 Cranbrook Road, Ilford IG1 4UE, England
Region: United Kingdom > England > Greater London > Ilford
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
Ranked #9 of 14 Hotels in Ilford
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Park Hotel 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
The Park Hotel is located opposite Valentine's Park, which is beautiful and well cared for, covering over 136acres. There are amenities for tennis, mini-golf, swimming and boating. The park is well known for its old English garden, the Rosary Terrace and its lakes. The hotel is ideally placed for all public transport - a few minutes' walk from Central London Line Underground, Gants Hill, and British Rail, Ilford stations (twenty minutes to Central London). It is, therefore, an ideal situation for visiting London to see the sights. Eight bus routes pass the door to Barking, Dagenham, Chigwell and further afield. Park Hotel has been established for over twenty-five years and is run as a family business by the resident proprietors. Free car parking is available in the hotel grounds. Please Note: One part of Park hotel will be having light renovation works carried out between 1st July to end of September 2016. Sorry for the inconvenience ... more   less 
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