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“Terrible is too kind.”

Ego at The Beverley Arms, Ackworth
Ranked #13 of 121 Restaurants in Pontefract
Price range: US$10 - US$29
Description: Ego at The Beverley Arms, Ackworth is set in the beautifully refurbished original Beverley’s Breweries building, located just 3 miles from Pontefract. The Mediterranean inspired pub and restaurant is ideal for large groups, special occasions, family celebrations and intimate dining.
Restaurant details
Description: Ego at The Beverley Arms, Ackworth is set in the beautifully refurbished original Beverley’s Breweries building, located just 3 miles from Pontefract. The Mediterranean inspired pub and restaurant is ideal for large groups, special occasions, family celebrations and intimate dining.
Reviewed 2 weeks ago

Nothing about this experience was 'nice' or came close to satisfactory. Firstly, the service (albeit well staffed) was significantly underwhelming. The smiles were plastic i.e. insincere, we waited long than necessary for drinks (it wasn't that busy), the bottle water was just 'dumped' in the middle of the table, no ice, no glasses, no lemon, no smiles. The food (and I'm quite easy to please) took too long and I'm pretty sure my eleven year old could have whipped something better up. Without service, you have nothing. This was a display that was completely embarrassing for you. I don't regret much, but this visit is at the top of the list.

    • Value
    • Service
    • Food
2  Thank MattSarSar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria S, Guest Relations Manager at Ego at The Beverley Arms, Ackworth, responded to this reviewResponded 1 week ago

Hi Matt,

Please could you forward your contact details to info@egorestaurants.co.uk with the date and time of your visit and the reference ACK0404 and one of our team will be in touch to discuss your review with you.

Many thanks...

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (553)
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12 - 16 of 553 reviews

Reviewed 2 weeks ago via mobile

We all enjoyed our time .staff was very good and made us welcome .Food was very good .plenty of parking .

2  Thank luckyman545720
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria S, Guest Relations Manager at Ego at The Beverley Arms, Ackworth, responded to this reviewResponded 1 week ago

Thank you very much for your great review - we are very grateful!

Look forward to seeing you again soon..

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Reviewed 2 weeks ago via mobile

Great food, very tasty, and nice surprise there was a large vegan menu which is new since last time we visited. The tomato garlic bread as always was fantastic, followed up this time by Moroccan vegetable stew with giant couscous. Food arrived very quickly and excellent service as well from our waitress India.

2  Thank theclarke5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria S, Guest Relations Manager at Ego at The Beverley Arms, Ackworth, responded to this reviewResponded 1 week ago

Fabulous review - thank you very much!

We are very pleased to hear that you liked our vegan menu, and we will let India know that she looked after you well.

Hope to see you again soon..

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Reviewed 2 weeks ago via mobile

The food was fantastic! I had peri-peri chicken skewer which was cooked perfectly. Our waitress did a wonderful job. Would highly recommend the restaurant, the ambience and the food.

2  Thank paulaelliott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria S, Guest Relations Manager at Ego at The Beverley Arms, Ackworth, responded to this reviewResponded 1 week ago

Hi Paula.

Great nws - thanks so much, and we are very happy to hear that you enjoyed your meal, and the team looked after you well!

Hope to see you again soon..

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Reviewed 2 weeks ago

We eat here regularly because the food and service are second to none we have never
had a bad experience all the staff are helpful and polite. We ate here on Tuesday for
for husbands birthday and we were not disappointed, we were looked after by a
lovely very helpful young lady called Chloe.
Chloe helped make my husbands birthday special, she was attentive and went out her
way to look after us she even put a candle in his dessert and sang happy birthday to
him. Thank You Chloe - see you again soon

2  Thank puxxle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria S, Guest Relations Manager at Ego at The Beverley Arms, Ackworth, responded to this reviewResponded 1 week ago

Thank you so much! Such a wonderful review to read and we are so grateful for you letting us know how much you enjoyed visiting us.
We will let Chloe know that she helped to make the evening extra special for you, and we hope your husband had a wonderful Birthday!

Hope to see you all again soon..

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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