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“Very Disappointed”

Beijing Restaurant Horsell
Ranked #52 of 225 Restaurants in Woking
Cuisines: Chinese
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Restaurant details
Dining options: Delivery, Reservations
Description: WE SPECIALISE IN TRADITIONAL PEKING AND CANTONESE CUISINE Bringing you a unique and contemporary dining experience at BEIJING RESTAURANT HORSELL. We offers the highest standard of authentic eastern cuisines, providing you an exclusive and unforgetable experience. Our specialist chefs are keen to tempt you with an array of freshly cooked mouth watering dishes. Exclusive hire up to 160 covers could be arranged for all types of functions, or an ideal venue, perhaps just for two...
Reviewed April 4, 2018

We haven’t visited here for a few years but was told they were now doing the buffet every evening and thought we would try it. The restaurant is looking tired from the entrance in need of a lick of paint to the ceiling with what looked like a large damp patch, it just overall feels in need of some TLC. We can forgive this if the food is good though. Ordered a medley of starters which despite the ribs being a mass of bone and fat with no meat on them, the aubergine being salty and wet and the chicken satay tasteless and rubbery, this turned out to be the best part of the meal! Surely the crispy aromatic duck would be better we thought. Not a chance it was so hard I actually though it had bones in it, it was dry and again tasteless. Hoping they might claw back a positive we ordered our mains, plain boiled rice, there’s sticky and there’s solid! Sizzling beef in black bean sauce, I think they used an inner sole instead of the beef, it was so chewy that we both had to surreptitiously spit it out or we would still be trying to swallow it this morning. Kung Po Prawns was a mushy mess that consisted of some batter with no prawns in some cases, can only assume they made a run for it and chicken with cashew nuts in yellow bean sauce which tasted exactly the same as the Kung Po but with tasteless chicken. On a positive it was better than the satay starter and the cashews were nice. LOL.
As for the staff, they were so miserable and unwelcoming, except for the lady in charge. They were like zombies just going through the motions. Overall it was so bad it was laughable we will definitely not be returning or recommending.

1  Thank Tracie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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11 - 15 of 189 reviews

Reviewed March 24, 2018

I think we must have ordered from the wrong menu, because although the savoury food was good, on the menu it had that we would be charged for any food left, and that we could not take any food home, and that we would be charged if we made a mess. We were horrified at the charge for leaving anything on the plate . The main meal was good, and the pride of China ice cream wonderful. However the toffee and apple dessert was tasteless

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Thank lismaskell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 24, 2018

The food was good, particularly liked the crispy aromatic duck, service was good too except one waiter who looked indifferent when taking an order. We were surprised to find that it was uncomfortably cold in the restaurant and only started to feel warmer as more diners arrived.

Thank Melvyn J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 24, 2018 via mobile

Just eaten here for my birthday meal with my husband. Staff were all completely miserable. None of them could crack a smile and the service was very slapdash. Food was ok. Some was very greasy. Staff look so fed up and really don't treat you like you're a welcome customer. It was laughable. The restaurant looks tired. Not a great visit and won't be returning. Such a shame as used to be lovely here.

1  Thank Clare P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 11, 2018

I have visited this restaurant over a number of years, around four times a year. The food is very good, the plates are hot (this is important to me), the staff are helpful and polite. The wine is not expensive in comparison to many restaurants. Keep up the good work.

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Thank NIGEWORLDTRAVELLER
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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