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“lovely place; issues with property management...”
Lanai with ocean view with closed nana walls
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Lanai with ocean view with closed nana walls
Ocean view lanai with nana walls open Ocean view from the lanai
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Very good
9 reviews
Lanai with ocean view with closed nana walls
Ocean view lanai with nana walls open
Ocean view from the lanai
Kitchen island in our open floor living area
Fully stocked kitchen with stainless steel appliances
Fully stocked kitchen with stainless steel appliances
Fully stocked kitchen with stainless steel appliances
Living room
Dining area
Living room
Living room with view of the rainbow mountains
Bedroom
Bedroom
Bathroom
Bathroom with standing shower and tub
Bathroom
Bedroom with double closets
Bedroom
Second Bedroom
Bedroom
Bathroom
Second Bathroom
Washer and Dryer in unit!
Our fun closet!
Second Bathroom
Second Bedroom and Bathroom
Bedroom
Bedroom
Living room
Second Bedroom
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Overview
Holiday Rental House -
2 Bedrooms, 2 Bathrooms, Sleeps 6
Ka'anapali, Maui, Hawaii

Reviews from our community

Very good - based on 9 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Ruth P
1 review
“lovely place; issues with property management company”
Reviewed November 3, 2014 for a stay in October 2014

We rented Hokulani 836 for a recent vacation. The condo itself is just beautiful, with an impressive lanai and nice bedrooms. Being on the outside of the stack, we did occasionally receive some unpleasant breezes from the sewage treatment plant, but it wasn't a dealbreaker.

However, there were several annoyances with Maui Westside Properties, the group that manages this unit. Some were pretty small, but when you're paying significant money for a luxury resort, it gets kind of irritating:

One of the bathrooms had no soap and no hair dryer. When my friend called and asked for those supplies, the woman she spoke with told her that typically these units just come with one. Now, these places are advertised to sleep six or more...one hair dryer for (theoretically) that many people?

A week or so in advance of the trip, we decided to extend our stay for another two nights. The gentleman (Walt) at MWP was lovely to deal with, as he'd been during the entire booking process. But apparently no one informed anyone else that this was happening -- his cohort expressed surprise upon calling us Friday morning and finding out we were still in the condo...and then that evening, our keys didn't work. The same thing happened the next day with the garage key -- and it was tricky to back a rental car up a curved, unlit path to get out of the garage.

One other random observation: one of the bathrooms (mine) had really, really low light. Which is fine if you like that piano-bar atmosphere while you're taking a shower, but it made it hard for a really nearsighted person to put on makeup...

Again, these are probably, in the scheme of things, classic first-world problems. But you know, waiting in your hallway for keys to your condo while being yelled at in Japanese by the people next door (I guess we woke the baby?)...not one of those moment you're going to Facebook about.

Overall, though, it's a lovely unit, and we'd probably return. The HK has spoiled us for other Maui accommodations, for sure.

How easy was it to book the property? How easy was key pickup/access to the property?
Overall condition of the property Bedding & mattresses
Kitchen & utensils Bathroom cleanliness
Other facilities & amenities Service
Liked best: There's not a lot to NOT like about the HK.
Liked least: Again, little issues with the property management company, and the odd whiff from the sewer thing.
Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
7 Nov 2014
Aloha Ruth;

Sorry you felt our service was not up to par on your visit. We pride ourselves in our customer service and take all criticism seriously.

We fully stock all of our condos with all necessary amenities for the length of the guests stay. Since you arrived early at the resort and we checked you in early, the condo was not completely ready for your arrival. We brought the missing items as quickly as we could to be sure your rental home was completely ready for your stay. As for the missing hair dryer, I don't know who would have told you we only supply one as each bathroom has its own. Again, with the early check in we did not realize one was missing and we brought a brand new hair dryer as soon as we were informed.

We apologize for the mixup with the extended stay. It was one of those things that "slipped through the cracks." When Barb called to see how your stay went, she had not checked the updated calendar (totally my fault) and didn't realize you had extended for two days.

As for the low light in the bathroom, perhaps you did not realize the bathroom lights are on a dimmer switch. I wish you would have let me know during your stay and I could have helped you "lighten the mood!"

Honua kai has recently replaced all room locks with RFD locks that are programmed for each individual stay. The Honua kai staff are still in the learning curve as to programming and from time to time a key is coded incorrectly and expires early or does not work at all. Sorry this happened to you.

We are glad your overall stay was a good one in our condo and hope to see you back again soon.

Mahalo for your review and your critique.

Walt Kubiak r(b) sfr
Principal Broker
Maui Westside Properties
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco, California
Reviewed September 18, 2014 for a stay in September 2014
2
people found this review helpful

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Would you recommend this hotel to a friend?   Yes.
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
WA
Reviewed July 18, 2012 for a stay in June 2012

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Recommended for:
A romantic getaway People with disabilities
Older travelers Luxury-minded travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Vancouver...
Vancouver
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great condo in a fabulous resort”
Reviewed May 8, 2012 for a stay in March 2012
3
people found this review helpful

Our family of 5 thoroughly enjoyed our time in this condo at Honua Kai. The resort itself is fabulous - lovely lobby with lots of amenities, Dukes is great, and our kids LOVE the pools (and the water slides!). The board walk is great. We love the "hotel" feel but prefer the independence of the condos.

We slept 2 kids in one room and our third on the sofa bed. We took the master suite.
There is lots of space in the condo for the kids to move around in. Nice kitchen too. When friends came for a visit, we comfortably seated 10 for dinner and had room to move.

The 2 big bathrooms are fantastic.

The deck is huge - we saw whales and rainbows. We loved seeing the clouds roll in over the mountains for the short, refreshing afternoon rain. If is definitely nice being on the top floor. We weren't bothered by any traffic noise.

Honua Kai is walking distance to the grocery store and ice cream and we enjoyed a couple of evenings in Whaler's Village for the free Hula Shows, a bit of shopping and .. more ice cream.

Barb was welcoming and attentive. Sincere thanks for sending home the clothes that were left behind!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Travelling group: Family with Young Children
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Families with young children Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver
Reviewed April 13, 2012 for a stay in March 2012

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Recommended for:
A romantic getaway People with disabilities
Older travelers Luxury-minded travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Ohio
Reviewed April 13, 2012 for a stay in February 2011

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Recommended for:
A romantic getaway People with disabilities
Older travelers Luxury-minded travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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