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“Accomodation was good but customer service much to be desired” 3 of 5 bubbles
Review of Comfort Inn Ringwood Lake

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Comfort Inn Ringwood Lake
Ranked #2 of 4 Hotels in Ringwood
meadow Heights
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Accomodation was good but customer service much to be desired”
3 of 5 bubbles Reviewed 4 June 2011

The room was great but the friendly welcome was non existent. The gentleman at reception if you can call him a gentleman was much to be desired. The first statement was who are you with? my answer my name is *** I have a booking with you for today and I am here with a friend. Receptionist " i dont have you down at all on my bookings. My response "I only booked about 3 hours ago on the internet. His response "the owner didnt tell me that you were coming and I havent looked at my emails yet" hmmmm , "I hope you have paid the right price on line because some times booking on line come through and they are not the right price" by this time I was ready to tell him to shove his accomodation. I suggested to him that It would be a good idea to check his emails in the future. He then responded " I probably will be able to find you a room" he looked at my printed booking confirmation and stated oh yes you have paid the right price. Then gave me the key to our room. Then I have a stressful day with my ill mother and come back to get in the spa bath to unwind and relax and it doent work it is broken that just topped off my stay at this place. For those intending to stay the room was lovely , clean, Mini bar all great but the receptionist and spar finished me off for good I would never again will I say here.

  • Stayed June 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank wombat4399
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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56 reviews from our community

Traveller rating
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    4
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Italian first
  • Any
English first
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Additional Information about Comfort Inn Ringwood Lake

Property: Comfort Inn Ringwood Lake
Address: 327 Maroondah Hwy, Ringwood, Maroondah, Victoria 3134, Australia
Region: Australia > Victoria > Greater Melbourne > Maroondah > Ringwood
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Ringwood
Price Range (Based on Average Rates): $
Hotel Class:3 star — Comfort Inn Ringwood Lake 3*
Number of rooms: 21
Official Description (provided by the hotel):
Comfort Inn Ringwood Lake is a family owned motel and believes that every guest is an important guest. When you visit us you become one of the Ringwood Lake family, and we aim to make your visit a memorable one. ... more   less 
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