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“Dated accomodation, clean rooms, however had infestation problem” 2 of 5 bubbles
Review of West Beach Lagoon

West Beach Lagoon
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West Beach Lagoon
Ranked #3 of 6 Hotels in Scarborough
Aussie
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Dated accomodation, clean rooms, however had infestation problem”
2 of 5 bubbles Reviewed 8 June 2010

Stayed here with a friend and 3 kids. Very tired and dated 70's accomodation. Had to walk up 2 flights of outdoor stairs to get to room. Rooms were very dated with one queen bedroom and one bedroom with two singles. They had provided a mattress for one of the kids to sleep on the floor which had seen better days. Bathroom was extremely dated and included a sink for laundry. Microwave, kettle and toaster were all quite new and were well used. Had air con but very dangerous with small children as the wires did not reach the socket so they were attached to an extension which was just hanging down the wall. Had to prevent my son from grabbing at it. Very noisy if your room is on the West coast highway side, traffic is non-stop! Did not use the pool. They charge $5 to use the computer in the reception area where all other accomodation I have stayed this is free to guests. After our first night we awoke early morning to discover cochroaches in the room. We reported it to reception who were extremely sorry, but knew about the infestation and said they had always experienced problems with the 4 apartments that were located above the restaurant ( the restaurant does not belong to the hotel). They said that they would close the apartment down and have it fumigated. We were annoyed as they acknowledged the problem and should not have put us in the apartment in the first instance, the hotel had vacancies. You cannot see the beach as the apartments have other more modern apartments built up all around it. There is a coles nearby and Scarborough beach only short walk away. Innaloo shopping centre is only 5 min drive away and is great! We have stayed in Scarborough before and would not stay here again. It was clean, but very dated and basic and the bug problem just made the stay a more unpleasant experience. We were also not issued with a refund or part refund, just an apopolgy and statement saying that they hoped it would not put us off staying there again and recommending it to our friends!!!

Stayed May 2010, travelled with friends
Helpful?
Thank peppaoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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77 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Newcastle, Australia
Level Contributor
45 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed 21 March 2010

I have stayed for weeks on end in the past and returning next week to this hotel yes it is older than the modern apartments surrounding it. .The staff are very friendly and helpfull. The rooms are clean. The beach is a 2 minute walk. There are restuarants along the beach front.
Coles super market is close by. The bus leaves from out the front of coles for services to the city and surrounding shopping centres. You can catch a bus to the railway station It is easy to travel on public transport and cheap. I would recommend this hotel .

  • Stayed March 2010
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank bwisetraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol
1 review
4 of 5 bubbles Reviewed 22 January 2010

Excellent location a stone throw from the beach, the service is brilliant clean comfortable and spacious room with excellnt view of beach. The room has all the necessaties i.e good shower ironing board a communal bbq good pool jaqoozi area. I would recomend this to any of my friends and family. I would stay there again! Only thing missing is a bar but that could be bcos im english!!!!

  • Stayed January 2010
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BradleyDunn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Albany, Australia
Level Contributor
81 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
1 of 5 bubbles Reviewed 31 October 2009

we booked 5 beds and our booking included 3 children. we arrived to find only 4 beds and no room for another. the room was up 2 flights of stairs, it was very tired, dirty and smelly. We didn't stay but could not get a full refund. Do not pay in advance. do not trust the web site images - there must be some serious touching up!

  • Stayed October 2009, travelled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank choochPerth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Scarborough hotels

NSW
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed 27 October 2009

Unfortunately this hotel has long past its' glory days!!! May have been good in the 80's but is now being quickly surrounded by new,modern accomodation. In the past ,it would have had spectacular views ,however this is no longer the case. We were bitterly disappointed with our accomodation for the price we paid. Our unit was dirty - the place needed a good scrub!!!!! And, the place overall looked very neglected - in desperate need of general maintenance. Very good location near shops but far too noisy. I would never go back or recommend it to any of my friends. Staff were very pleasant.

  • Stayed October 2009, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank bliss43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rotherham
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 21 May 2009

we booked for 18days there after a long flight from the uk we was hoping a very nice apartment but we arrived and it looked tatty from the outside, we went to out room noticing it was next to the west coast highway and very noisy, we was told on arrival we been upgraded to a spa room, we went to the room it had a weak lock we had to wedge a chair against it we feared been broke in as they was no security, the door was rusty, we walked in it was very oldfashioned single glazed windows was feezing the heater didnt work the bath the woman on reception told us about had a massive crack down the side. on the floor they was toe nail clippings probably from the previous visitors, then we saw one of th beds it had a urine stain ! the balcony overlooking the road had a shakey door and the meshing on the mosquito net was ripped, very disapointed we ended up finding a new appartment after 2days and surprisingly our holiday lit up. oh yeah il try and get the photos from my sister of the hotel show you what to expect if youy stay there

  • Stayed September 2008
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank gillyRotherham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colchester, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 11 May 2009

We stayed here for 2 nights after cancelling at the Sun and Moon after a bad experience there. This hotel is not luxurious and is tired and in serious need of updating (very 70s!) but having said that it was clean and had the amenities we needed and the staff were efficient and helpful. If you are just looking for a place to base yourself in the Scarborough area this hotel is fine and the apartment was quite large too! The rooms are only serviced once a week but towels and other necessities are available in recepton. We found it to be good value too!

  • Stayed May 2009, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Traveladdict02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about West Beach Lagoon

Property: West Beach Lagoon
Address: 251 West Coast Hwy, Scarborough, Stirling, Western Australia 6019, Australia (Formerly "Comfort Inn & Suites")
Region: Australia > Western Australia > Greater Perth > Stirling > Scarborough
Amenities:
Bar / Lounge Kitchenette Restaurant Swimming Pool
Hotel Style:
Ranked #3 of 6 Hotels in Scarborough
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — West Beach Lagoon 3.5*
Number of rooms: 48
Reservation Options:
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Also Known As:
West Beach Lagoon Scarborough
Comfort Inn And Suites West Beach Australia

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