Stayed here with a friend and 3 kids. Very tired and dated 70's accomodation. Had to walk up 2 flights of outdoor stairs to get to room. Rooms were very dated with one queen bedroom and one bedroom with two singles. They had provided a mattress for one of the kids to sleep on the floor which had seen better days. Bathroom was extremely dated and included a sink for laundry. Microwave, kettle and toaster were all quite new and were well used. Had air con but very dangerous with small children as the wires did not reach the socket so they were attached to an extension which was just hanging down the wall. Had to prevent my son from grabbing at it. Very noisy if your room is on the West coast highway side, traffic is non-stop! Did not use the pool. They charge $5 to use the computer in the reception area where all other accomodation I have stayed this is free to guests. After our first night we awoke early morning to discover cochroaches in the room. We reported it to reception who were extremely sorry, but knew about the infestation and said they had always experienced problems with the 4 apartments that were located above the restaurant ( the restaurant does not belong to the hotel). They said that they would close the apartment down and have it fumigated. We were annoyed as they acknowledged the problem and should not have put us in the apartment in the first instance, the hotel had vacancies. You cannot see the beach as the apartments have other more modern apartments built up all around it. There is a coles nearby and Scarborough beach only short walk away. Innaloo shopping centre is only 5 min drive away and is great! We have stayed in Scarborough before and would not stay here again. It was clean, but very dated and basic and the bug problem just made the stay a more unpleasant experience. We were also not issued with a refund or part refund, just an apopolgy and statement saying that they hoped it would not put us off staying there again and recommending it to our friends!!!
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- Also Known As:
- West Beach Lagoon Scarborough
- Comfort Inn And Suites West Beach Australia