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“A good business hotel”

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Hyatt Regency Reston
Ranked #1 of 4 Hotels in Reston
Certificate of Excellence
GreenLeadersBronze level
Oslo, Norway
Level Contributor
300 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
“A good business hotel”
Reviewed 19 February 2012

Chain hotels never excites me. Hyatt Reston is no exception. But if you need to stay in Reston, Hyatt is a good choice. Good service, rooms and services. The location is very good and close to Dulles airport. While you are there, try Mortons around the corner for a great stake. Mortons will never surprise you with its dark and business-like interior, but their food is great. Always!

Room Tip: They are all the same more or less :-)
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  • Stayed August 2011, travelled solo
    • Value
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Helpful?
Thank Gudleiv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattRegencyReston, General Manager at Hyatt Regency Reston, responded to this review, 13 March 2012
Dear Gudleiv,

Thank you for taking time to write a review. We are glad you chose to stay with us during your visit to Reston. As you noted the location is convenient to Reston Town Center and Dulles Airport. I hope you were able to take advantage of the complimentary airport shuttle as well. We hope to be of service to you again soon.

Sincerely,

David Eisenman, General Manager
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1,314 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (137)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
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English first
florida
Level Contributor
37 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 13 February 2012

Great location, well maintained, good service and nice room. Room could use refrigerator or miniibar, and Hyatt thermostats are not easiest to use.. No perks for Gold Passport members in contrast to next night at Doubletree with suite upgrade, 2 bottles of water, free internet, breakfast and cookie under Hilton Honors.

  • Stayed February 2012, travelled on business
    • Value
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Helpful?
Thank rkboca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattRegencyReston, General Manager at Hyatt Regency Reston, responded to this review, 7 March 2012
Dear rkboca,

Thank you for taking time to share your review. I am happy to hear you enjoyed your overall experience and our great location. I understand you are dissatisfied with Hyatt’s Gold Passport program. Depending on your level of membership, you should receive complimentary internet starting at the Platinum level (equivalent to Hilton’s Gold level), which is earned after five stays or 15 nights at Hyatt. If we overlooked this during your stay, please let me know. I truly hope you will continue staying with Hyatt and hope to welcome you back again in the future.

Sincerely,

David Eisenman, General Manager
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Clinton, Tennessee
Level Contributor
88 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 6 February 2012

The Hyatt Reston is the perfect business hotel for trips to companies in the Reston Town Center. It is clean, fairly new located at the foot o the town center. Nearby restaurants include a Panera in the hotel lobby, Clyde's, McCormick and Schmicks, M&S Grill, Mortons, Ben and Jerry's, A starbucks and many others. Many nearby companies as well including Oracle, and Accenture. A 20.00 cab ride from Dulles though they have an hourly shuttle to and from Dulles.

  • Stayed November 2011, travelled on business
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Helpful?
Thank TennBoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattRegencyReston, General Manager at Hyatt Regency Reston, responded to this review, 7 March 2012
Dear TennBoy,

Thank you for posting your review and providing some useful information for our future guests. Should your travel plans bring you back to our area, I hope you’ll plan to stay with us again!

Sincerely,

David Eisenman, General Manager
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Stafford, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 February 2012

My family stayed at the Reston Hyatt for a convention the weekend of February 3rd. While the rooms where fair, as far as decor, there was not much to be desired. There is much to do in the surrounding area, however, if you strip away location and focus on the hotels amenities, it is severely lacking. Among the things lacking: no room fridge, no room microwave, no continental breakfast or lobby coffee.

What the hotel does provide: single serving coffee maker with one creamer and one sugar packet. One bottle of water that will cost you $5.00 to open. Drink vending machines at $3.00 per beverage. A restaurant for breakfast (buffet is almost $22.00 per person!) My wife had a bagel and an egg for about $15.00. There is a Panera on premises, but line is always out the door.

The hotel staff is pleasant, and the restaurant staff was sure to drop their names when some $$$ was flashed - quite shallow in my opinion.

The beds were fluffed with multiple pillows for the appearance of comfort, but my sleep anything but comfortable.

Internet access? Nope! Unless you want to pay $10 per day, per device.

  • Stayed February 2012, travelled with family
    • Value
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Helpful?
1 Thank sneary71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattRegencyReston, General Manager at Hyatt Regency Reston, responded to this review, 7 March 2012
Dear sneary71,

Thanks so much for taking the time to communicate your experience at our hotel. Your feedback is appreciated and is certainly a valuable aid in monitoring our performance. It is disappointing to learn of your dissatisfaction with the costs associated with staying with us. We regularly survey other full-service hotels in our area to ensure our pricing is competitive. I also appreciate your comments regarding our restaurant service. Please rest assured this has been addressed. Please do not hesitate to call me directly if you would like to discuss further. We truly appreciate your business and look forward to having another opportunity to show you our true hospitality.

Sincerely,

David Eisenman, General Manager
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Washington DC, District of Columbia
Level Contributor
46 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 29 January 2012

Had a great one night get away here! Excellent service, beautiful lobby area, and fantastic light-filled indoor pool area.

A few small gift shops are attached to the hotel, as well as a nice bar, a $$ restaurant, and (our favorite) a Panera.

Skip the $15 pancakes and grab a bagel from Panera.

Room Tip: Third floor- fitness center and indoor pool floor. Ask for kid bags for your kids (little trinkets...
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  • Stayed January 2012, travelled with family
    • Value
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Helpful?
Thank swell30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattRegencyReston, General Manager at Hyatt Regency Reston, responded to this review, 9 February 2012
Dear swell30,

Thank you for sharing your comments. I am happy to hear you had a great experience and that we could be part of your family retreat. We look forward to welcoming you all back again.

Sincerely,

David Eisenman, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charlottesville, Virginia
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 28 January 2012

This is a perfectly nice hotel and there's lots of shopping within walking distance. Paolo's is my favorite nearby restaurant, but there are several. The pool and spa here are very clean and there's a lifeguard on duty. When we checked in, the first room they gave us was occupied! The mixup occurred because the guest's flight was canceled and he decided to stay another night; he told the housekeeper but not the front desk. To make up for it, the put us on the 15th floor, which came with the Washington Post and Wall Street Journal in the morning, and the Regency Club down the hall, with complimentary appetizers and soft drinks in the evening and coffee, pastries, bagels and cereals in the morning. Unfortunately, the club closes at noon on Friday, so it's kind of a bummer on Saturday morning if you like milk in your coffee, since only powdered creamer is provided in the rooms.

Room Tip: It's quieter on the side where you can see the ice rink below. Also, try never to get a room nex...
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  • Stayed January 2012, travelled on business
    • Value
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    • Cleanliness
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Helpful?
Thank xtex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattRegencyReston, General Manager at Hyatt Regency Reston, responded to this review, 9 February 2012
Dear xtex,

I appreciate your taking time to review your recent stay with us. I apologize for any inconvenience you experienced after check-in, and I’m glad the front desk was able to quickly remedy the situation. Aside from that I am happy to hear you enjoyed your stay, as well as our great location in Reston Town Center. I hope we have the chance to be of service to you again in the future.

Sincerely,

David Eisenman, General Manager
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Oak Hill VA
Level Contributor
3 reviews
3 hotel reviews
Reviewed 21 January 2012

This is a lovely hotel surrounded by the Reston Town Center - so much to do there!
I had a pleasant conversation re: our room issues with Ivan Merc, Assistant Manager. He was most helpful as was the other staff at this hotel. I highly recommend this Hyatt!

  • Stayed January 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OakHillVAAnn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattRegencyReston, General Manager at Hyatt Regency Reston, responded to this review, 27 January 2012
Dear OakHillVAAnn,

Thank you for sharing your experience. I am glad that Ivan took such great care of you during your stay. I will be sure to pass your accolades along to him. We truly appreciate your recommendation and look forward to seeing you again.

Sincerely,

David Eisenman, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hyatt Regency Reston

Property: Hyatt Regency Reston
Address: 1800 Presidents St, Reston, VA 20190-5691
Region: United States > Virginia > Fairfax County > Reston
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 4 Hotels in Reston
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency Reston 4*
Number of rooms: 506
Official Description (provided by the hotel):
Beautiful four diamond property located in the heart of Reston Town Center. 2004 $8.2 Million dollar guestroom renovation. ... more   less 
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Also Known As:
Hyatt Regency Reston Hotel Reston
Reston Hyatt Regency
Hyatt Reston

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