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All reviews lewis gale hospital additional parking parking lot excellent stay the blue ridge parkway very nice hotel front desk staff clean rooms great place to stay easy access oatmeal fresh fruit convenient location complimentary breakfast great price would definitely stay here again road trip
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Reviewed August 16, 2016

Awesome - friendly staff members, clean, great location, comfy beds, clean bathroom, would def. recommend to anyone, nice pool, great breakfast! Will stay here on any future trips I have. Convenient to stores and restaurants in the area

Date of stay: August 2016
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Sharon C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob S, General Manager at Hampton Inn Salem East-Electric Road, responded to this reviewResponded November 4, 2016

Great! Thank you so much!

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Reviewed August 10, 2016

This place needs an update. Room was hot and humid despite setting AC to 70. Bedspreads are non-breathable and make for a hot and hard to sleep night. Staff friendly and breakfast the typical low quality but decent coffee fare.

Date of stay: August 2016
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank jvpent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob S, General Manager at Hampton Inn Salem East-Electric Road, responded to this reviewResponded November 4, 2016

We had an extremely hot and humid summer in our area this year. We are in the process of replacing some of our AC units as well that don't seem to remove as much moisture as others. The duvets are the standard for all Hampton Inns, but we do have other lighter blankets. Please bring any concerns to our attention while staying with us so we can do our best to remedy any issues. Thank you.

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Reviewed August 9, 2016

We were here for my high school reunion and had a wonderful stay in one of their queen suites with the jetted tub. The staff was courteous from check-in to departure. The bed was comfortable, the air conditioner kept he room as our desired temperature, and it was clean. Breakfast was excellent, and we both appreciated the willingness of the staff to wrap my wife's plate so I could safely carry her food back to the room.

It was a bit difficult maintaining the temperature we wanted in the tub and getting it to work. After about 15 minutes of trying to get it to start it took a call to the front desk (and it was nice to have a phone in the bathroom) to learn that the timer on the wall next to the switches controlled it. It would be nice if the hotel would mark the switch.

Parking seems inadequate at first because of the small lot in the front. However, there is additional parking in the front (they could use more handicap spots) and around back. Their sign in the front is deceiving when t says additional parking one block away. This is actually the entrance to the hospital that is directly behind the lot and the way to get into the lot that is immediately behind the hotel (with its own covered walkway). That's why I said their sign is decieving; No, you don't have to walk a block to the hotel.

We would gladly stay here again.

Room tip: The northern side have the best view of the mountains.
Date of stay: July 2016
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank LoveTravelingOn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob S, General Manager at Hampton Inn Salem East-Electric Road, responded to this reviewResponded November 4, 2016

Thank you for the review. We do our best to explain how to get to the back lot and provide a map as well. I hope we followed through with directions and I'm glad to hear you'll consider us in the future.

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Reviewed August 8, 2016

The staff at this Hampton were the most accomodating I have ever encountered at a hotel. The hotel was unique with a lot of areas outside of your room for gathering with others. We loved our stay and would highly recommend this location to others!

Date of stay: August 2016
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank akincer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob S, General Manager at Hampton Inn Salem East-Electric Road, responded to this reviewResponded November 4, 2016

Thank you! We loved having you here! Thank you for the review.

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Reviewed August 7, 2016

We stayed for a softball tournament...so a week in a hotel is a little cramped foemail a family of 4. But the staff made this stay easy. Gayle and her team are absolutely wonderful! We would stay here again without hesitation!

Date of stay: August 2016
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Christina P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob S, General Manager at Hampton Inn Salem East-Electric Road, responded to this reviewResponded November 4, 2016

Well hopefully you'll return in '17. We'll be waiting! Thank you for the review.

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