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All reviews grocery store full kitchen breakfast and dinner excellent stay dc area king suite parking garage free breakfast trader joes metro station home away from home excellent hotel great amenities definitely stay here again great place to stay would recommend this hotel to anyone free shuttle
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Reviewed April 23, 2016 via mobile

We have been very satisfied with our stay and that would be an understatement . The grounds and hotel are beautifully kept, the hotel staff is amazing and have been attentive and helpful. The room very clean and stocked. Free breakfast every day and a social hour / free dinner m-t , theme varies for dinner . Conveniently located near local interstates and metro station . My only complaint was the temp of the pool which I addressed with the lifeguard he agreed the temp was not as it should be and said he'd check it out and the hours of the pool - be prepared if you have kids, the pool doesn't open till 5 pm during week. They could work on that. Over all very satisfied with our visit and we most definitely visit again.

Date of stay: April 2016
Trip type: Travelled with family
Thank massmom2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Homewood Suites by Hilton Springfield, responded to this reviewResponded April 25, 2016

Dear massmom2008,

I'm delighted to hear that you enjoyed your stay overall. It’s great to receive your kind comments about our well kept hotel and service. I have noted your feedback regarding the pool and will take it under consideration as we continually work to improve the guest experience. We appreciate your patronage and hope to see you again.

Best,
Seto Tjahjono
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 21, 2016

You will not be disappointed. The staff, location, and value is fantastic. The rooms are comfortable and breakfast/reception is quite tasty. I'll be staying here for all trips to DC in the future. Excellent hotel!

Date of stay: April 2016
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank JodyT296
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Homewood Suites by Hilton Springfield, responded to this reviewResponded April 23, 2016

Dear Jody T,

We’re pleased to hear our clean hotel, friendly staff, and convenient location made for an enjoyable stay. Reflections like yours allow us to monitor our guest experience. We look forward to seeing you again soon!

Best,
Seto Tjahjono
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 19, 2016

In late March we were displaced from our home in Springfield due to a flood in our condo (upstairs neighbor left her kitchen faucet running while she went to work! Doesn't everyone?) Anyway, we were forced to find a hotel room at a moment's notice and we chose Homewood Suites and are glad we did. We were there for 4 nights and were quite pleased with our stay. It was wonderful to have a refrigerator and a sink and all sorts of dishware and kitchen equipment. We didn't cook anything ourselves, but we did do a lot of carryout from local restaurants and grocery stores, so the kitchen came in really handy. We also loved that there were TVs in both the living room and bedroom. The free parking was a breeze -- we were often able to park very close to the front door of the hotel. Since we live in the area, we're very familiar with it and were glad to be right next to Springfield Plaza where there are plenty of places to get carryout or shop, if you want to bring in your own groceries. The hotel was very quiet, we were never disturbed by loud noises. I hope it doesn't happen again, but if so, I wouldn't hesitate to stay at Homewood Suites again.

Date of stay: March 2016
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank laura71141
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Homewood Suites by Hilton Springfield, responded to this reviewResponded April 20, 2016

Dear laura71141,

We appreciate you taking the time to review your experience. Our team understands and believes that our guests deserve a pleasant stay and we continue to seek new ways to impress. I will be sure to share your nice comments with our associates; they work hard to make our guests feel at home. Thanks again and I'm glad that we could provide some comfort during a stressful time.

Best Wishes,
Seto Tjahjono
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 16, 2016

Traveling for my Grandson's 3rd birthday. I don't travel and stay in hotels as often since retired. Homewood was incredible. Beautiful room, relaxing, full amenities, kitchen so I never had to eat out, comfortable larger shower. Bed was so comfortable and restful. This turned into a mini vacation and returned to ho e totally relaxed.

Room tip: I booked with bookings.com and received a reduced rate.
Date of stay: April 2016
  • Trip type: Travelled with family
    • Sleep Quality
    • Service
Thank Andrea G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Homewood Suites by Hilton Springfield, responded to this reviewResponded April 17, 2016

Dear Andrea G,

Thank you for your thoughtful review. I appreciate you choosing us while in the area. Our goal is to provide every guest with an exceptional stay. It is reflections like yours that give us the valuable information we need to serve our guests better. We are delighted that you left our hotel well rested and relaxed.

Best,
Seto Tjahjono
General Manager

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Reviewed April 13, 2016

Not good at all for anyone that has handicap issues. No bar to help you up from the toilet and no walk-in shower. No room service so going up and down that hall was not a good experience. The two handicap parking places were full and other spaces were very full.

Date of stay: April 2016
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank 257normap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Homewood Suites by Hilton Springfield, responded to this reviewResponded April 14, 2016

Dear 257normap,

I'm very sorry that our hotel was not to your liking. Our accessible accommodations meet all the requirements of the Americans with Disabilities Act (ADA). We do our very best to accommodate all our guest's needs. We appreciate the feedback and will certainly take your comments under consideration. Thank you for staying with us.

Sincerely,
Seto Tjahjono
General Manager

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