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Reviews (312)
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All reviewswaffle housefree popcornhomemade biscuitsroom was cleanwafflesfront desk staffno reservationparking lotthe entire staffhard boiled eggssausage gravyoff the highwaystay there againthe breakfast areamini fridgenext morningcracker barrel
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223 - 228 of 312 reviews
Reviewed June 3, 2012

I have stayed here several times now and really enjoy this hotel. Most of the hotel staff is excellent. We always get a laugh out of Newton and the Head Housekeeper Selena is fantastic. We met Leslie for the first time and she was very good and professional. The rooms are always very clean and most of the housekeepers are always speaking to you. I think the only bad apple is that one front desk guy who seems to always be on his cell phone and when he checks you in he never stands and seems to be more interested in whats on TV instead of who is in front of them. But everything else is so fantastic we can overlook this one person.

Room Tip: One bad apple does not always spoil the stay.
  • Stayed: May 2012, travelled as a couple
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Thank Birdie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 24, 2012

This Comfort Inn is comfortable with friendly staff. The breakfast was good, serving both hard-boiled and scrambled eggs with sausage gravy. It (like most other hotels) failed my "Clean Corners in the Bathroom" test although the rest of the bathroom, room and hotel seemed clean. Also, BEWARE -- they charge a daily fee for the safe in your room unless you tell them you aren't going to use the safe.

  • Stayed: May 2012, travelled with friends
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Thank Retired_Barb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mid_AtlanticMichele, Public Relations Manager at Comfort Inn, responded to this reviewResponded June 18, 2012

Thank you for taking the time to review your recent stay at the Comfort Inn Staunton VA. Guest feedback is so important to us and we value your comments! We are very happy to hear that you found the hotel to be comfortable, the staff friendly and the breakfast to be good. We do apologize that we failed to meet your expectations on your "clean corners in the bathroom test" but so glad to hear that the rest of the hotel was found to be in good order. We will definitely share your comments with our housekeeping team and remind them to beware of the corners! Thank you again - please visit again soon!

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Reviewed May 22, 2012

This hotel, the comfort inn Staunton, Virginia is a lovely, clean and comfortable hotel in the hills of Virginia. We highly recommend it. Management and staff are very helpful and informative.....Fran/Jon Portnof.

  • Stayed: May 2012, travelled as a couple
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Thank jonportnof
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 21, 2012

The hotel is conveniently located on Interstate 81. The entire staff was incredibly friendly. Every time we passed through the lobby the receptionist spoke to us. The rooms are clean and the beds were comfortable. Definitely no complaints about this hotel.

  • Stayed: April 2012, travelled with friends
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Thank Brenda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mid_AtlanticMichele, Public Relations Manager at Comfort Inn, responded to this reviewResponded June 18, 2012

Thank you very much for taking the time to share your comments about your stay at our Comfort Inn Staunton Virginia. Being in the hospitality industry, there is perhaps no greater compliment than to hear that "our entire staff was incredibly friendly". It also appears that we also hit the mark on cleanliness and comfort of product which is very gratifying to hear. We will be sure to share your comments with all of our staff! As you mentioned, our hotel is very conveniently located just off of I-81 with vineyards, antique shops, historic venues, Skyline Drive and caverns all within an easy drive. We hope you visit again soon!

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Reviewed May 19, 2012

First the receptionist was very friendly. They called us to check to see if our room was to our liking. The lobby had plenty of seats to. they offer coffee and tea all day, and cookies at 5 pm. The next day was ice cream sundaes from 6 to 8.
The room was rice and the bed was comfortable. no complaints about this hotel. they offered breakfast bar (free).

  • Stayed: May 2012, travelled as a couple
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Thank Queenbee1955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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