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“Absolutely horrible.”

Ocean's 14 Restaurant and Bar
Ranked #245 of 1,632 Restaurants in Virginia Beach
Price range: US$8 - US$35
Restaurant details
Reviewed November 3, 2018 via mobile

We were a party of 8. We were staying in the adjacent hotel. 5 of us arrived 30 mins early than the balance of the party. We ordered food, and when the balance of the party arrived, they ordered. 2 of the original group never received their food. Food came out at various intervals. Half of the food was inedible. A special ordered by one of the party was told 30 mins later that it was no longer available, yet a party who came after us, got the special. The manager came out, said he was going to adjust the bills and then disappeared. Bills came out with no adjustment. Two of our party walked out. We had to send the bills back. We were charged a 20% mandatory tip, and ultimately given a 25% discount, but not the 10% deserved as hotel guests. This was just a terrible experience. We should have been comped. The poor waitress had to field this all, with no support of the manager. Disgraceful. Appalling. Do not go to this restaurant. Terrible.

Date of visit: November 2018
Thank bimuhler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1 - 5 of 96 reviews

Reviewed November 3, 2018 via mobile

The food that we got after an hour and a half was not very good and three of the party never got there food. The manager said was going to help and all he did was send the poor waitress back with our bills and said they were looking for our food. Asked to have the manager come back or we were going to walk out. He hid behind the bar as he sent the poor waitress back with a 15% discount and still none of the other meals.

Date of visit: November 2018
Thank Lori D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 3, 2018

First of all our waitress was lovely but probably not enough experience to know when to tell the cook to kick it in gear.

We arrived at 5:35 hardly anyone there. More than half of us never even got our food at 75 minutes later, but 4 other tables got their food before us. When we asked for the manager he initially stated he would "make it right". When we were told they couldn't "find the steak" we said cancel the rest of the dishes. When asked to see the manager again he hid and refused to come out leaving the waitress practically in tears. DON'T DO IT! Bugs in water as well.

Date of visit: November 2018
    • Value
    • Service
    • Food
Thank Michelle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 27, 2018

My husband and I enjoyed large salads for dinner and a few glasses of good wine. Our server was very nice and efficient. I definitely recommend this restaurant.

Date of visit: October 2018
Thank LindaC3808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 12, 2018

Our family ate at this restaurant, which was attached to our hotel. We enjoyed sitting outside, looking at the water. The food was delicious and our waitress was very attentive. I ordered the fish and chips and was very happy with it. Prices were very reasonable and the atmosphere was casual. This is a great place to eat if you want to be right near the ocean.

Date of visit: October 2018
    • Value
    • Service
    • Food
Thank Fearless769856
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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