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“Great time!” 5 of 5 bubbles
Review of Holiday Inn Oceanside Virginia Beach

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Holiday Inn Oceanside Virginia Beach
Ranked #21 of 109 Hotels in Virginia Beach
Certificate of Excellence
GreenLeadersBronze level
Charleston, South Carolina
2 reviews
“Great time!”
5 of 5 bubbles Reviewed 5 January 2012

We had a great time and impressed with the amount of service provided for the price.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Shaunj8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe H, General Manager at Holiday Inn Oceanside Virginia Beach, responded to this review, 24 January 2012
Thank you for the feedback on our hotel and the renovation which is soon to be completed. We are planning to have the renovation complete by March 1st, and will have the newest rooms on the beach. We are openning our new salt water pool with waterfall features by the middle of February and will have the latest equipment in our new fitness room overlooking the ocean. We had to address the concerns of over 96% of our guests by changing to a non smoking hotel. We look forward to your return to Va Beach and would be thrilled to be your home.

Thank you again,
Joe Hemerka, CHA
GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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597 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (163)
Date | Rating
  • English first
  • French first
  • Italian first
  • Russian first
  • Any
English first
Providence Forge, Virginia
Level Contributor
203 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
3 of 5 bubbles Reviewed 2 January 2012

The hotel was nice, the room was new and well decorated, unfortunately they are undergoing major improvements and parking was scarce, the indoor pool was being redone and construction noise had to be tolerated. The rates they charged were the same as when they were fukky serviceable. We had reserved a smoking room and it had been confirmed but upon arrival we were told they decided to make the hotel non-smoking, we would have appreciated prior notice so we could have looked elsewhere for our stay.

  • Stayed December 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank richiepug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe H, General Manager at Holiday Inn Oceanside Virginia Beach, responded to this review, 4 January 2012
Thank you for sharing the concerns you had during the last stay at the Oceanside Holiday Inn. The renovations and upgrades that we are undergoing is based on guest feedback received over the last few years and looking to the future as to what is needed. We have all newly remodeled rooms available as of today with 32" flat screen HDTV's(Including HD Channels) along with refrigerators and microwaves. Our new salt water pool wil be completed by 1/22/12, and shortly after that the state of the art fitness center and business center will be done. We have all newly remodeled rooms available as of today with 32" flat screen HDTV's(Including HD Channels) along with refrigerators and microwaves. Along with the features above because of guest demand we have gone to a completely non smoking hotel.
Thank you again, Joe Hemerka, CHA
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Level Contributor
80 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 2 January 2012

This hotel almost received a great review if it hadn't been for the front desk. When I checked in, the woman working the front desk seemed very tired and wasn't very helpful. I asked about places to eat and she sent us down the road. I was a bit surprised considering the hotel restaurant was still open foa a little bit longer. I just chalked it up to a late arrival and a tired staff member. The next day, I went to take a shower and noticed that the shampoo provided had coconut in the name but did not list the ingredients. Being allergic to coconut, I called the front desk to see if they had any other shampoo but no one answered. I waited and called again. This time I reached a snotty staff member who didn't care that someone could have gone into anaphylactic shock and informed me I should bring my own. That is reasonable if I wasn't traveling from Texas. When I went to check out shortly after that, I had to wait for the front desk clerk to finish talking to the housekeeping staff and her daughter.

Other than customer service, this hotel is great. The views from the balcony are completely unconstructed. The bed and pillows were comfortable. They are undergoing renovations but none of that had any impact on my stay. I think if they address the customer service issues they will be heading in the right direction as a whole!

Room Tip: Ask for the highest floor possible!
See more room tips
  • Stayed December 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank F1nsup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe H, General Manager at Holiday Inn Oceanside Virginia Beach, responded to this review, 4 January 2012
Thank you for the honest feedback about the hotel and staff. This information will be shared with the entire staff as part of training and the development process for the team. We are all very excited about the the renovation which will also include a new salt water pool with water features, a state of the art fitness equipment along with a new business center.

Thank you again,
Joe Hemerka, CHA
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Annapolis, Maryland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 20 November 2011

I stayed at this Holiday Inn on Nov. 17-19. Upon check in I had noticed a spot on one of the beds fitted sheet. It wasn't dirty but I felt more comfortable for them to change it so I called the front desk and immediately a very friendly housekeeper by the name of Mertha ( I believe) came to the room to change it. She made conversation and again it was refreshing to have such a nice experience. Then at check out my brother and I missed breakfast. It was actually 20 min past 10am. But Diana at the desk asked Heather if she could fit us in. Not only did Heather seat us and was more than happy to serve us, the chef brought out our breakfast personally. I've worked in hotels a long time and have stayed in many other hotels but this is the first time that I have had such an amazing experience in ALL departments. I hope the GM of this hotel knows what an awesome team they have! :) I will recommend this hotel without hesitation.

  • Stayed November 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Mare1911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe H, General Manager at Holiday Inn Oceanside Virginia Beach, responded to this review, 21 November 2011
Thank you for the nice comments about the staff member's you encountered during last stay and I will be sure the pass those comments along.
Joe Hemerka, CHA
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Syracuse, New York
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 11 October 2011

My husband and I stayed here the weekend of October 7-9, 2011. Our daughter was competing in a high school band trip so we decided to go along and watch her band's competition. We checked in about 4 pm on Friday and stayed Friday and Saturday night. Checkin was smooth-no lines and we had our room key in 2 minutes. We were assigned a room on the first floor facing the ocean. Very nice room-not fancy but clean and comfortable. the room looked out on the beach and had a refrigerator,microwave and coffee maker. We could sit out on our balcony and watch the waves rolling in-very relaxing. We did not eat in the hotel restaurant as we had lots of events to attend,but it looked nice from what we could see. Staff was very friendly-no complaints from us.The hotel was very convenient to beach-literally a 20 seond walk! Would recommend and would stay here again. For those interested there is a small indoor pool and hot tub-in case you didn't want to swim in the ocean,

  • Stayed October 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank mzzpacky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe H, General Manager at Holiday Inn Oceanside Virginia Beach, responded to this review, 13 October 2011
Thank you for the kind remarks.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
163 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
4 of 5 bubbles Reviewed 26 September 2011

We used our Priority Club points and got our room free, can't beat that! We had a King Suite. Had king size bed, sofa bed, a bar area with fridge, microwave and sink. Very spacious room. We were on the 11th floor, awesome view. Staff was very nice. I'll stress again, this is a much older hotel, but it was clean. And it looked like all rooms were ocean front.

  • Stayed September 2011
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank ewoka13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe H, General Manager at Holiday Inn Oceanside Virginia Beach, responded to this review, 27 September 2011
Thank you for your great feedback which only makes us focus on improving quality and service. Starting October 17th we are going to remodel every guest room and the public space through out the hotel. This remodel will include the Fitness room, Business Center and upgrade the pool to salt water with a feature that includes waterfalls. Hope to see you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Athens
Level Contributor
42 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 bubbles Reviewed 24 September 2011

The hotel needs a deep and extended refurbishment. The furniture in the room is old and ugly. The armchair was really distressed in a bad way and it looked it had been there for ages! The feeling when touching it, it was sticky because it had not been cleaned ever. In general the hotel was very dirty. Unbelievable dirty!
The view, though, is great, facing the ocean and the staff very willing to help.

Room Tip: Prefer the higher floors
See more room tips
  • Stayed August 2011, travelled with friends
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Taksidiotissa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe H, General Manager at Holiday Inn Oceanside Virginia Beach, responded to this review, 25 September 2011
Thank you for your honest feedback about the hotel. We value our guest feedback and have listened to your concerns.
Starting October 17th we are undergoing a complete renovation. This project will include every guest room, hallways, business center, lobby as well as the pool and fitness room. We look foreward to the completion of the renovation by February of 2012.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Oceanside Virginia Beach

Property: Holiday Inn Oceanside Virginia Beach
Address: 2101 Atlantic Ave, Virginia Beach, VA 23451
Phone Number:
Region: United States > Virginia > Virginia Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Virginia Beach
#11 Green Hotel in Virginia Beach
#11 Family Hotel in Virginia Beach
#15 Romantic Hotel in Virginia Beach
#15 On the Beach Hotel in Virginia Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Oceanside Virginia Beach 3*
Number of rooms: 149
Official Description (provided by the hotel):
Welcome to the Holiday Inn Oceanside hotel in the heart of the Virginia Beach Resort District, a hotel especially designed to make your Virginia Beach vacation fun, comfortable and convenient. At the Holiday Inn Oceanside hotel, Virginia Beach, VA, all of our 150 rooms offer a beautiful oceanfront view of the coast and boardwalk with a large private balcony, refrigerator, coffee maker, free wireless high-speed Internet access, pay-per-view movies and HBO. Our guest rooms are perfect for family vacations, business travel or that special weekend getaway. Enjoy a delicious meal in your hotel room using our convenient room service or visit Key West Bar & Grill open for breakfast, lunch and dinner. For your enjoyment we also have an oceanfront outdoor cafe for a relaxing meal overlooking the beach and the boardwalk. You are only seconds away from many of the main attractions that Virginia Beach Resort District has to offer such as the Virginia Aquarium and Marine Science Center, Farm Bureau Live and the Virginia Beach Convention Center. Whether you are in Virginia Beach on business or pleasure, the Holiday Inn Oceanside Hotel is the perfect east coast oceanfront retreat. ... more   less 
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Also Known As:
Holiday Inn Virginia Beach - Oceanside (21st) Hotel Virginia Beach
Virginia Beach Holiday Inn

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