My college daughter and her friend made a last minute reservation on Sunday night for the next night, a Monday night one night stay. They left Monday mid morning for their destination and were in an automobile accident. I, the MOM called immediately at @ 1:30.p.m. to cancel this reservation as they could no longer make it there. I was told I would have to wait until 3:00 p.m. to call back and speak to the Manager, a Mister Jack Chin. I did as I would ask and I as told by Mr. Jack Chin, Manager, "too bad my problem" and we were charged the full rate of the room. Customer service, human compassion and decency are dead in this country. Stay away from this filthy looking dump!
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- Also Known As:
- Travelodge Bay Beach Hotel Virginia Beach
- Travelodge Virginia Beach
- Travel Lodge Virginia Beach
- Virginia Beach Travelodge
- Virginia Beach Travel Lodge
- Travelodge Hotel Virginia Beach