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“Mr. Jack Chin, Manager and his policies.” 1 of 5 bubbles
Review of Travelodge Virginia Beach Bay Beach

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Travelodge Virginia Beach Bay Beach
Ranked #83 of 109 Hotels in Virginia Beach
Glen Allen, VA
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
“Mr. Jack Chin, Manager and his policies.”
1 of 5 bubbles Reviewed 9 August 2010

My college daughter and her friend made a last minute reservation on Sunday night for the next night, a Monday night one night stay. They left Monday mid morning for their destination and were in an automobile accident. I, the MOM called immediately at @ 1:30.p.m. to cancel this reservation as they could no longer make it there. I was told I would have to wait until 3:00 p.m. to call back and speak to the Manager, a Mister Jack Chin. I did as I would ask and I as told by Mr. Jack Chin, Manager, "too bad my problem" and we were charged the full rate of the room. Customer service, human compassion and decency are dead in this country. Stay away from this filthy looking dump!

  • Stayed August 2010, travelled with friends
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
6 Thank cdtruslow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrontDesk23451, Manager at Travelodge Virginia Beach Bay Beach, responded to this review, 24 July 2011
The refund had been given by the third party, with whom your children made and paid for the reservation. I don't believe we have never met before. Please contact me at 757-481-7992 if I could be of further assistance.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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186 reviews from our community

Traveller rating
    23
    34
    42
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    47
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
Concord, Massachusetts
Level Contributor
54 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 bubbles Reviewed 31 July 2010

The hotel is literally a short walk to an uncrowded bay beach and also has a swimming pool. It is an excellent value, but you get what you pay for. There customer service is superb. They instantly replaced our fridge when we asked how to adjust the temperature, gave us extra beach towels, etc. Our adult kids stayed in a room where one bed was broken and it was noisy due to the club next door. They were offered a different room when they complained, but they decided not to move. The WiFi worked for them. Breakfast is juice, coffee, packaged muffins, and English muffins.

  • Stayed July 2010, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BillSeaver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oregon, USA
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed 9 September 2009

On the positive side, the front desk staff were nice and the location is near some of my favorite seafood restaurants in VB: Croakers, Chicks, etc.
On the negative side, the room was nasty--the floor around the frig was sodden and the room has a dank odor. The Wifi and even Coke machines didn't work.

  • Stayed July 2009, travelled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank PdxTraveller42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Virginia Beach hotels

Pa
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 3 September 2009

This hotel is not a luxury hotel, but it is by all means very clean and adequate. You can walk to the bayside beach (this is NOT the oceanfront overpowered with tourists) It is perfect for a quiet summer getaway. The front desk personnel was very accommodating and friendly. The price is FANTASTIC when compared to the oceanfront OVERPRICED rooms that are available during the summer months. We will definitely be back for a stay here again during the summer seasons!!!

  • Stayed August 2009, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank mknwvs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 3 August 2009

I read the reviews after I made the non cancellable reservation. I was really worried - until I arrived and found the woman at the front desk to be VERY pleasant and helpful. The rooms are less than half the price we have paid at the beachfront for no better accommodations in July. Everything worked. It was clean. Ya know I didn't take the time to unmake the bed to check the mattress or go to Walmart for clean sheets. The bed looked clean. We paid 79.99 a night which included continental breakfast. That is unheard of at Va.Bch in July. If you want the ritz go to the beachfront and pay 225.00 and up a night. The pool was nice. We met some very nice people there. A young man checked into the room next to us and before he even opened his door said"well let's see what kind of a hell hole this is" What kind of attitude is that? His mind was already made up.Too bad.

  • Stayed July 2009, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank BeachfanNewYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gettysburg
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 11 April 2009

This hotel she just be removed from the earth altogether. The rooms were horrible, The beds appeared to be rotted, and everything was falling apart, the first time I used the bathroom I discovered that the toilet wasn't fastened to the floor. I even wore flipflops when I took a shower, and anywhere in the room! The staff was rude, When I tried to leave early after hearing about the stabbing that occured out front of the hotel the first night we were there, the manager told me he was appalled that I didn't feel safe and he would rather die then refund my money. But at that rate I would have paid to leave. Working in a hotel I absolutely cannot understand why or how this hotel passes inspection every year, and remains open. You really would see better accomodations in a pigs trough or cow pasture.

Stayed August 2008, travelled as a couple
Helpful?
3 Thank cdub05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
va
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 8 October 2008

First thing we saw they don't have wireless internet, you can't enter from your room but this is not important thing.
the staff was extremely bad and rude. Also manager is extremely terrible, also he is drunk,
in the afternoon he is normal but in the night and morning he is drunk. He don't remember his words.
And he say to you "no,i didn't say that what is your problem?". Maybe i should call the police for his words but
i didn't have any proof to say the police, he said like that but he didn't do that to us.
Whatever if you want to stay motel on shore drive, you can find other better motels.

  • Liked — nothing
  • Disliked — nothing
  • Stayed August 2008
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Check-in / front desk
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
3 Thank john6767
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Travelodge Virginia Beach Bay Beach

Property: Travelodge Virginia Beach Bay Beach
Address: 2968 Shore Drive, Virginia Beach, VA 23451 (Formerly Econo Lodge)
Phone Number:
Region: United States > Virginia > Virginia Beach
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #83 of 109 Hotels in Virginia Beach
Price Range (Based on Average Rates): $
Hotel Class:2 star — Travelodge Virginia Beach Bay Beach 2*
Number of rooms: 41
Reservation Options:
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Also Known As:
Travelodge Bay Beach Hotel Virginia Beach
Travelodge Virginia Beach
Travel Lodge Virginia Beach
Virginia Beach Travelodge
Virginia Beach Travel Lodge
Travelodge Hotel Virginia Beach

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