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13 - 18 of 940 reviews
Reviewed May 28, 2021

My biggest complaints is that we paid the regular nightly rate and got less service. The kids in the adjoining room were noisy and kept knocking ok each other’s door late. Lastly only one elevator not good.

Date of stay: May 2021
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Review collected in partnership with Embassy Suites Hotels
Thank Hudson-group
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 17, 2021

Great central location for exploring Williamsburg. The COVID alternatives for amenities were great as well as COVID response-we felt both safe and welcomed. We’ll definitely be back on our next Williamsburg visit.

Date of stay: May 2021
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Review collected in partnership with Embassy Suites Hotels
Thank jtw117
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 11, 2021 via mobile

We stayed here for spring break and couldn't believe they only have double beds...like a full size bed in their rooms. I've stayed at many Embassies and have never had two full size bed in my room, always a queen. Very upset and disappointed. Additionally this hotel is in dire need of upgrades. Everything is just old. Last, I know people shed, but hair, long blond hair on the ceiling, really? There was hair everywhere in the bathroom but the hair on the ceiling was really gross. I don't understand, if I can see it then you can see the hair everywhere then toy can see the hair everywhere. There were long lines at breakfast obviously due to COVID, but that comes with the territory in a global pandemic...no big deal. I wouldn't stay here again though. Like not at all.

Date of stay: March 2021
Trip type: Travelled with family
1  Thank MrsBRJean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 3, 2021

The staff had horrible attitudes. The room was dirty upon check in. None of the staff seemed to be on the same page concerning hotel procedures. I will not be staying here again. This experience was the least pleasurable.

Date of stay: April 2021
  • Trip type: Travelled on business
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Review collected in partnership with Embassy Suites Hotels
Thank lillieh845
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 25, 2021

Building needs considerable improvements that address the musty/mold smell that many rooms seemed to have. Several guests had this issue. Steer clear of rooms in the 511 wing. The staff were quite helpful. Especially Brenna and addressing our concerns.

Date of stay: April 2021
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Review collected in partnership with Embassy Suites Hotels
Thank Pmprdwife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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