We had a package for the Hollow Scream. When I called to make the reservation I asked if they had an indoor pool. They said yes so my two boys were thrilled. Friday night it rained so we went to the indoor pool and the pool was closed for renovation. We ended up it the game room but it seems weird the reservation staff would not know the pool was closed.
We also had problems with breakast at the Eagles restaurant at the resort. The service was really slow. It took twenty minutes just to get coffee. Our food took forty minutes.
The rooms are nice and the location and shuttle are worth the price. The service is lacking.
- Free Wifi
- Free Parking