My wife and I just returned from a trip to Williamsburg, where we stayed at this hotel. Over all, we were very impressed. Since I am in a wheelchair, we stayed in their wheelchair accessible room with a king size bed and a roll-in shower.
The room was very nice and clean, as was the entire hotel. The thing that immediately caught my attention about the room was the size. In most wheelchair accessible hotel rooms, the size is adequate, but I still find myself being careful not to bump into things. In this room, there was about size feet between the end of the bed and the dresser, and there was plenty of space to comfortable get the wheelchair alongside the bed on both sides. At one end of the room, there was several feet of extra space, creating a large open area that made it easy to maneuver in my chair. The extra space in this room would have made me much more comfortable even if I was not in a wheelchair. The room also had amenities such as a large HD tv, refridgerator, and microwave. I was also surprised to find that the bed had both soft and firm pillows, which I've never seen in any other hotel. The service was very good, and Bistro 515 restaurant had decent food at a reasonable price.
I only had a few criticisms. There was something wrong with the lock on our bathroom door, so the first time we closed that door, with nobody in the bathroom, the door locked and we couldn't open it. We notified the front desk, and in a few minutes they had maintenance there to look at it. They showed us how to unlock the bathroom door from the outside, by inserting the edge of a coin in a groove in the handle and turning it.
The only other critism I had concerned the roll-in shower. It was adequate but could have been better designed. It was small, taking up basically the same space as a tub. There was a seat attached to the wall, which was good, but it was small to fit on the wall at one end of the shower. It was at the opposite end of the shower from the showerhead, so I was unable to adjust the water temp, etc. while sitting on the seat. Also there was a grab bar on the wall over the seat, which made it necessary for me to sit near the front edge of the seat. As a result, I had to be careful not to lose my balance and fall forward.
These issues with the shower would not prevent my from staying there again. My wife was able to help me, but these things could be more of a problem for people in a wheelchair who may be traveling alone. It's also good that they have a shower seat attached to the wall, because I typically don't see features like that except in more expensive hotel chains.
The location of the hotel was also very good. It is about a mile from Colonial Williamsburg and also near a wide variety of restaurants, etc. Jamestown and Yorktown are only a few miles away.
- Official Description (provided by the hotel):
- Your Williamsburg Vacation Begins Here! Take a Virtual Tour of the hotel.Welcome to the Holiday Inn & Suites Gateway a new full service hotel. You ll find comfort and modern luxury at the most convenient location in Williamsburg. Contemporary hospitality and Williamsburg excitement are waiting for you. Your Personal SpaceRelax in your elegant room featuring stylish dÃ©cor and amenities, including a microwave, refrigerator, wired and wireless high-speed Internet access, dry bar, executive desk, HDTV, and the best night s sleep you ve had in weeks. Our new hotel offers a great combination of rooms and suites featuring our unique one and two bedroom suites. We have a heated indoor pool, whirlpool and fitness center all for your enjoyment. Bistro 515, our on-site restaurant, offers the best in casual dining. Ideal Williamsburg Location Holiday Inn Hotel & Suites Gateway is located off Interstate-64 exit 238 only minutes from Colonial Williamsburg, Busch Gardens, Water Country USA, Prime Outlets, Jamestown and Yorktown. We are also conveniently located for the following: the College of William & Mary, Sentara Williamsburg Regional Medical Center, and Delta-T. This is a 100% smoke free hotel - all guestrooms and public areas. ... more less
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- Also Known As:
- Holiday Inn Hotel And Suites, Williamsburg-Historic Gateway
- Holiday Inn Williamsburg
- Williamsburg Holiday Inn