We actually went to the hotel with great hope of being peaceful, relaxed and not having a single issue. Well after our first night we found a BIG spider web from one end of the wall to corner of the wall. It was so close to the bed, it was GROSS! We never noticed it on our first night we are in and out a lot. We complained to front desk, he said to wait for his assistant manager to come back the next day. We were not happy about that either but we waited. When she got to work she never contacted us or tried to "solve" the issue. We took time out of our "relaxing" vacation to chase her and tell her. Of course i am pissed i just paid $700 for 3 nights thats a lot of money to have spider webs in your room! Well to the least the manager was so not understanding and not helpful we literally felt like leaving, we have never been treated so badly. I also complained to the genereal manager, you would think she would try and contact me or email me back and say im so sorry. NOPE! Its been 2 weeks and i have got nothing. Honestly this hotel might have the view and luxary sleep area, if you arent able to handle customer problesm you are not a good bussiness. We are NEVER coming back to this hotel, nor am i recommending it to anyone i know.
- Official Description (provided by the hotel):
- The Chrysalis is a beautifully designed, award winning hotel, spa, and restaurant in a stunning waterfront setting. Luxurious guestrooms and suites offer comfortable hospitality with luxurious amenities, designed to enable guests to work or unwind with every comfort and convenience. Cuddle up in a bay view room or suite with cozy window seats, fireplaces and double soaking or whirlpool tubs. Watch the sunset from the restaurant and bar, or stroll the boardwalk over the water. ... more less
- Reservation Options:
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- Also Known As:
- The Chrysalis Hotel Bellingham
- The Chrysalis Inn And Spa
- Chrysalis Hotel