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1 - 6 of 32 reviews
Reviewed July 22, 2018

Exhausted this morning, You have to be exhausted to sleep in the overly soft bed. Pillows are next to nonexistent from softness and the mattress is too soft for us. Poor selection of channels on TV and internet is horrid on the 3rd floor. Not the worst we've ever stayed in but we'll probably look elsewhere next time.

Date of stay: July 2018
  • Trip type: Travelled as a couple
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Review collected in partnership with this hotel
Thank R K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 14, 2017

At check in desk, I requested a bottle of water for my daughter at 10:30 PM, they did not have a water bottle for guest. Rooms and hotel were not so clean.
- Breakfast was taken out at 9 am in morning.

Date of stay: August 2017
  • Trip type: Travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank Patil P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 30, 2017

Bad smell throughout. Old broken fixtures. Bathroom didn't look clean. Leaking faucet. Chipped and stained bathroom counter tops. Several broken down cars in parking lot with few spaces available anyway. Bedding was was cheap and scratchy.

Date of stay: July 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank EricW2087
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff K, General Manager at Americas Best Value Inn-Edmonds/Seattle North, responded to this reviewResponded July 31, 2017

Dear Eric W,
Thank you for taking the time to provide feedback following your recent stay at the Americas Best Value Inn Edmonds. We appreciate the comments we receive as we work towards providing a more clean and comfortable stay for our guests.
Please accept my apologies for the state of the room in which you stayed. We are in the process of renovating the property and updating the rooms. In addition, we are removing any inoperable vehicles from our lot. We hope that you will give us another try in the near future. Please feel free to contact me directly for reservations.

Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 8, 2017

Please see review below. We were very very disappointed in this stay. When we checked in, I was asked "is this the rate you were quoted"? What does this mean? Are there different rates? I simply found that overall we were very unhappy.

Date of stay: July 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Eva E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff K, General Manager at Americas Best Value Inn-Edmonds/Seattle North, responded to this reviewResponded July 31, 2017

Dear Eva,
Thank you for providing feedback after your recent stay at the Americas Best Value Inn Edmonds. We greatly appreciate your comments as we work towards providing a superior level of cleanliness and comfort for our guests.
Please accept my apologies for the confusion. I will work with my team to ensure we understand each reservation, including the rates, and avoid any confusion for our guests. It is our hope that you will give us another try in the near future!

Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 2, 2017

My husband and I needed a clean, safe and an inexpensive place to stay for 3 nights while attending his father's funeral. We decided to go with a hotel chain as we assumed we knew exactly what to expect and didn't have to deal with any unpleasant surprises during this difficult time. We reserved a non-smoking room with microwave and refrigerator on Red Lion Hotels Corporation website. When we arrived to the hotel the lobby greeted us with a thick cloud of cigarette smoke. Stairways carpet was extremely filthy. We were assigned a room on the 3rd floor at the end of the hallway. We had to cover our noses with our hands just to get to the room. The room didn't have a microwave and mini-fridge as it was stated in our reservation. We went back to the lobby to notify staff that we didn't get a room we paid for. We were assigned a different room on the same floor. Room was nicer but had a lingering cigarette smell. We discussed returning to the front desk yet again to negotiate our way out of this reservation but decided do not bother unfriendly chain smoking front desk clerk at this late hour much to our regret ever since. Each trip to and from parking lot reminded how dirty, unhealthy, and potentially dangerous this hotel was. In regards to furniture in both the lobby and our room they showed significant signs of damage and age which continued to sour our opinion about the establishment as a whole. Furthermore, we wondered about the piles of old furniture in the covered parking area along with several abandoned vehicles. We also witnessed small groups of people milling about the property as if they were casing out the place adding to concerns about our safety. Unfortunately, our busy schedule for the next 2 days didn't allow us to check out next morning and with the help of air fresheners we bought next day we were able to survive in our room for another night. We ended up checking out from our room around 11 pm rather than staying there for the third night of our reservation. To us driving all the way home and arriving in the early morning hours seemed to be the better of the two options. We are still questioning how this particular hotel could be a part of RLH Corporation. We will never take another chance and stay in any hotels operated by RLH Corporation.

Room tip: Tear the place down and start from scratch.
Date of stay: June 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank lanar268
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff K, General Manager at Americas Best Value Inn-Edmonds/Seattle North, responded to this reviewResponded July 31, 2017

Dear Lanar268
Thank you for providing comments after your recent stay at the Americas Best Value Inn Edmonds. We understand it can be a trying experience when attending a funeral and the emotions that go along with those sad times.
We are very sorry to see that you did not enjoy your stay. Please accept my apologies for the issues you experienced. We are working hard to upgrade our hotel and update the rooms. Our guest's satisfaction is paramount to our operations. It is our hope that you will give us another try in the near future. Please feel free to contact me directly for assistance.

Warm regards,

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