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41 - 46 of 201 reviews
Reviewed June 16, 2016

Upon arrival, we had to wait 30 minutes as U.S. Troops were checking in, about 60 of them. They offered a number of times for us to go ahead, but the clerk said no. That was fine, we had no problem with that. Wireless internet decent, business center could not print as no printer and could not send to the front desk printer. Front desk clerk rarely at the desk as they had other duties to perform. Very remote area, restaurants, limited. However, could drive 20 miles West to Aberdeen for more of a selection. Walmart in Aberdeen. Quiet place. Spider in the room which we took care of. Laundry facilities $1.00 wash and dry. No fitness center. For $10.00 more per night micr-fridge was available.

Room tip: We like the ground floor.
Date of stay: June 2016
  • Trip type: Travelled on business
    • Value
    • Cleanliness
    • Service
Thank Judy P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 13, 2016 via mobile

Stay Beyond Inn & Suites

Everything was great until checkout when I asked why the bank charge didn't correspond with what I was told last night. We paid $100.33 for a regular room to find out that the room had no refrigerator or microwave. Photos online showed refrigerators and microwaves. Their own website wouldn't load on my phone properly, while other sites loaded with no issues. We have to have the refrigerator for meds. After checking in, then seeing the room, we were offered a suite for an additional $19, but were charged $33.45.

$19 + tax isn't $33. 45. I checked my bank account at night and this morning to see the same charges above.

At checkout, the man at the desk, Jay, said the room was $119 + tax, which wasn't what was explained last night. I told him that wasn't what we were told. Instead of discussing that, he repeatedly asked me who told me that, wanting a name and description... Then he changed the subject to pet fee. We were told last night there would be no pet fee because it's a service dog. Jay said even one hair from a dog is damages to the room, so he was charging a pet fee; they always charge pet fees for service dogs. He said he'd print their pet policy out for me and didn't. My husband came back in with the luggage cart, and then Jay finally agreed to not charge the pet fee. I asked him to write that on the receipt. He repeated "no pet fee," then said he'd "refund the room charges." I agreed, & said, "Okay, do it." He said no, if we were charged a pet fee he'd refund the room charges. I told him that's not what he said.

In the end he wrote on the receipt that he wouldn't charge the pet fee, but the discrepancy in the room fee wasn't dealt with. The suite was a studio. The only separate room was the bathroom. The room was very nice.

He also told me repeatedly during the conservation to "leave and never come back again." There are plenty of other places to stay. No problem.

It was evident early on that he was very upset. In the end I told him he appeared to have an anger problem. He agreed. Then he told me I should see a doctor...
Really!

We stay in hotels, motels, RV parks, and vacation rentals in various countries regularly. We do not need "Stay Beyond..."

The rooms are very nice. 50% of the staff we encountered were not nice.

Jay is an owner.

Date of stay: June 2016
2  Thank vikisuzan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 13, 2016 via mobile

Way overpriced for the quality of the facility and location. I think they run up the prices when there is an event at the Fairgrounds. They do not offer any AARP or AAA discounts. Wifi is spotty. The elevator made noises that sounded like it was on its last legs.

Avoid this place and Stay Beyond.

Date of stay: June 2016
Trip type: Travelled with family
1  Thank NormC101
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 18, 2016

Super clean, staff extremely helpful and friendly. Breakfast was adequate but what they offered was fresh and tasted good. Bed was very comfortable. Dogs were welcome and they offered old sheets to cover the bed/furniture.

Room tip: Our room was on the ground floor and was extremely quiet. They were fully booked too.
Date of stay: May 2016
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
1  Thank Casey G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 8, 2016

I'd give this hotel a higher rating if it wasn't for the literal price gouging that goes on every time there is an event at the fairgrounds. Similar accommodations in a more populated area would be available for $30-$40 less per night. The hotel has changed names/ownership nearly every year of its existence...and with every ownership change comes a price increase. Be sure to request a ground floor room, because the elevator is VERY unpredictable (and has been so since the hotel was brand new). Several times during our stay, it was out of order - but only for those on the second floor! It could not be called to the second floor, nor would it stop on the second floor.

Room tip: Pick the ground floor, if available!
Date of stay: May 2016
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
2  Thank Cyndi S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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