Our family stayed there for the weekend during this past holiday season and although we loved the convenience of being able to park and then have all the shops at our fingertips there are some down sides to it as well.
The walls, doors and windows aren't insulated very well so with the temperature being in the teens the cold air would just come right in to the room. The rooms have both a front door that faces the main road through town and also another door facing Front Street which is where most of the shops are, plus a large window facing Front Street. This would probably be wonderful in the fall or spring but this winter it was down right near unbearable because of the insulation and cold coming in. We couldnt get the heater to work consistently either. You could also hear the plows scraping the cobblestone through the windows.
In the Patrick McManus room, both beds desperately need the mattresses replaced. My husband and I slept uncomfortably and that could be because the springs were nearly coming through the mattress and in one spot on the edge, a raw edge of a spring had cut through the side. It was a good thing he wasnt cut while he was sleeping.
Make sure you take your showers early because if you wait until 9 or 10 am, then there is a good chance you wont have much hot water. We suspected that it might be because each room didnt have its own water heater so we ran out quickly. We took quick showers in shifts, 2 in morning, 2 in evening (family of 4) and that wasnt really helpful.
With all that we didnt like there were things we did: We really liked the themed rooms. They decorated truly to the theme of the author. Although it was a tad unsettling for my 10 yr daughter seeing a bear hanging on the wall, even she came around to the theme and was okay with it by the time we left! The staff was wonderful too. When it was so cold, one of the gentlemen working downstairs in the store was quick to make sure I had extra blankets to keep warm. Being an avid reader, it was pure joy being above the bookstore!
We said we would give this place another try only we want to stay in one of the kitchen suites next time!