I attempted to book a one-night stay at the Alps Romance Suites for my wife's birthday weekend. Entered my billing/reservation information. The website then stated that I had to go back to the home page to complete the renter's agreement form. Well, when I 'paged back' I was given an 'error' message stating that the date requested was not available. So I thought my booking had not been completed as the last message I recieved was that the date requested was not available. I had been searching for some time trying to find a place that did not require a two-night stay. The website should be more clear. THE WORST PART IS THAT WE WERE CHARGED FOR THE RESERVATION EVEN THOUGH WE WERE NOT THERE!!! THERE SHOULD BE NO MESSAGE OF DATE(S) NOT AVAILABLE IF I WERE THE ONE THAT SUPPOSEDLY BOOK THAT DATE!!! THANKS FOR THE NON-VISIT CHARGE. I WILL RECOMMEND OTHER FACILITIES FOR OUR FRIENDS' UPCOMING VISIT TO LEAVENWORTH.
- Official Description (provided by the hotel):
- Each suite has it's own private hot tub and sauna. Each hot tub is in it's own brand new gazebo that offers significant privacy. ... more less
- Also Known As:
- Alps Romance Hotel Leavenworth