My wife booked this suite for her birthday weekend/ Oktoberfest several months before our stay. After she booked it, I went online and read the reviews. Needless to say, I was pretty discouraged as the room was non-refundable and several of the reviews were extremely negative. After I calmed down, I had to think about the refund policy logically. I work with many small businesses and I realized that the owners need to have a non-cancellation policy in place for their own protection. Would I like to have the option to back out if something unexpected came up? Of course! However, if you book for a weekend when you know you'll be available then what's the problem apart from an emergency ? (and in the event of such an emergency, I for one would probably not be as worried about the $$$ as about the loved one, etc.) When we arrived at the room, everything was clean including the linens, floor, bathroom, hot tub, etc. It was about a 5 minute walk to downtown which I didn't mind at all. Also, they left a small personal note wishing my wife a happy birthday (nice touch). We didn't see the other guests or the people living upstairs the whole time and it felt very private. Some of the pictures attached to the other reviews are obviously a few years old and there have been some improvements to the rooms since that time. I could go on, but in summary, my message to those who have read the terrible reviews, is this: give the Alps a chance! You won't be disappointed!
- Official Description (provided by the hotel):
- Each suite has it's own private hot tub and sauna. Each hot tub is in it's own brand new gazebo that offers significant privacy. ... more less
- Also Known As:
- Alps Romance Hotel Leavenworth