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All reviewsyankee grillrestaurant attached to the hotelfront desk staffseatac airporthot tubthe room was nicefree parkingpark and flysea tacseattlecatherinecruise
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Reviewed July 25, 2017 via mobile

This review is way over due. I love how I'm treated when I come to town, even if I don't give proper notice of my arrival they go above board and make sure I'm comfortable or whomever I'm with as well. From the minute I pull up I'm greeted with smiles and a welcome back. Not only is it comfortable, it's a convenient location with freeways right there and access to food, shopping and whatever you may need. Thanks for everything you do for me and please don't take the Turkey dinner off the menu lol See you in October.

Stayed: July 2017, travelled solo
Thank Ramon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angela M, General Manager at Red Lion Hotel and Conference Center Seattle-Renton, responded to this reviewResponded July 26, 2017

Thank you so much for taking the time to review our hotel. We appreciate your visit, and look forward to your return visit in October No worries, looks like the Turkey is here to stay!

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Reviewed July 24, 2017 via mobile

Only stay here whenever I am in the Seattle area. Easy to get around. Awesome staff. Very convenient to mall and airport. I like the way and speed they resolve any issues. The restaurant attached is really pretty good for the price. Have used their conference room for meetings. It's easy to find and parking is pretty abundant.

Stayed: July 2017, travelled on business
1  Thank Rolandlt2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angela M, General Manager at Red Lion Hotel and Conference Center Seattle-Renton, responded to this reviewResponded July 25, 2017

Thank you so much for taking the time to review our property. We pride ourselves on a helpful staff, and convenience. We appreciate your business, and the great rating!

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Reviewed July 24, 2017

This particular Red Lion has changed hands several times in recent years and each successive owner has failed to upgrade or enhance the facility.

It is very conveniently located at the intersection of two major freeways (I-405 and SR 167).

I would say that it is a bit frayed around the edges.

During the Alaska Cruise season it is very busy with the lobby regularly filled with travelers waiting for buses to take them to or from cruise ships.

Our room was very large and spacious and poorly lit.

I found it quite strange that the thermostat in the room was non-functional. By that I mean you cannot control the temperature in your own room. According to the house engineer who came to fix the thermostat the room temperature is centrally controlled someplace in the hotel. The only problem for us is that a centrally controlled temp of 69.6 degrees is way too cold for us.

Another strange feature was that the phone in the room did not work and apparently was not fixable by the hotel. "The phone company" needs to fix it (along with several other non-functioning phones on our floor). Ended up calling the front desk on my cell.

Note that the lower numbered rooms in the main tower (starting at 01 through probably 09) are over the parking lot. So expect a lot of noise in the night.

Room Tip: Room ending in 01 are very large with a sofa and bar with sink; if you are OK with parking lot noise in the middle of the night (2-4 am).
  • Stayed: July 2017, travelled on business
    • Value
    • Rooms
    • Service
Thank ild
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angela M, General Manager at Red Lion Hotel and Conference Center Seattle-Renton, responded to this reviewResponded July 25, 2017

Thank you for taking the time to review our property. We are working on hotel upgrades, which do include many of the room concessions. I am so sorry we did not provide a better experience during your stay, and do appreciate you letting me know.

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Reviewed July 22, 2017

This hotel charged me $119 for a nasty room. This room included dirty shower's & toilets, beer bottles found between bed sheets & beds, insufficient staff with man power of 1 or 2, luggage carts can barely fit in the small elevator causing traffic, lack of toilet paper replenishment-Night shift supervisor did not care to help find more toilet paper so he gave us tissue so I had to buy toilet paper, towels took 2 days to replenish because of low staff house keeping, and lies told during sale of room to include refrigerator or microwave and a close room to the elevator since my mother is disabled with limited walking so instead, none of these items were present and my mother stayed in the last room of the 3rd floor. Talk about a crappy service!

  • Stayed: July 2017, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank jenniferlG3955SZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angela M, General Manager at Red Lion Hotel and Conference Center Seattle-Renton, responded to this reviewResponded July 24, 2017

I am so sorry for your experience. We pride ourselves on our cleanliness standards, so I will address this with my housekeeping team immediately, and work hard to correct this. I appreciate you taking the time to let me know.

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Reviewed July 21, 2017

The airline put me up here for one night due to canceled flight. Arrived 2:00am but the lobby still had a lot of noisy people in it. The shuttle driver John was excellent -- very friendly and informative. He also doubled as a desk clerk for a few minutes and was very efficient. The room was unremarkable, kind of small but comfortable. No fridge. Single serve in-room coffee with only one packet of coffee. Not a very quiet hotel but it was ok for a one night stay and convenient to airport with nice shuttle drivers.

Stayed: July 2017, travelled on business
Thank roam-ID
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angela M, General Manager at Red Lion Hotel and Conference Center Seattle-Renton, responded to this reviewResponded July 24, 2017

Thank you so much for taking the time to review our property. We are working on upgrades, and additional amenities to be completed shortly. I am so sorry you had a canceled flight, but glad John was accommodating. I will be sure to let him know your comments. I appreciate your feedback.

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