We stayed at the brand new property on October 13, 2007.
This hotel, with beautifully appointed rooms, may eventually be the best mid-range hotel in Kitsap County. However, at the present time it is being amateurishly managed.
I booked a "view" room with two beds. After receiving booking confirmation via e-mail, I wrote the general manager requesting a room with balcony and informing her that we would arrive late because we were attending an engagement party in a nearby town.
We arrived at about 11:00 p.m. and were given a huge room on the lower level with two very comfortable beds and everything else we could hope for except black-out curtains, a view, and a balcony.
We were tired, so we shrugged and tucked in, but not for long. At 4:45 a.m. we were awakened by the sound of footsteps clacking above us. I called the desk to report that we had been awakened by loud footsteps. The young lady who answered the phone told me that our room was located under the breakfast room and that she would tell the staff to walk more quietly.
Now, wide awake, we decided that if we were able to get back to sleep, we would soon be awakened again when hotel guests arrive for breakfast.
We checked out of the hotel shortly after 5:00 a.m. The young lady on the desk was very apologetic. She took my phone number and told me the general manager (to whom I had written an e-mail) would call me.
By noon the following Monday I had not received a telephone call from the general manager, so I called and left a message in her voice mail. One week later I have not received a reply.
We have been staying at Oxford Suites in Yakima for fifteen years or more, and we hope that before long Oxford Suites in Silverdale will be a place we look forward to staying in Kitsap County.
- Official Description (provided by the hotel):
- Exceptional has never been so affordable! Located on the shores of Dyes Inlet, enjoy easy access to Waterfront Park and Kitsap Mall. Complimentary amenities include Full Hot Breakfast Buffet, Evening Reception, High Speed Wi-Fi, Parking, Indoor Pool, Spa, Sauna, Steam Room & Fitness Center. ... more less
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- Also Known As:
- Oxford Suites Silverdale Hotel Silverdale
- Oxford Hotel Silverdale