This is a mixed KFC and A&W franchise, though KFC is the major business.
The usual KFC choices and specials are offered. However, you may or may not get hot food and you may or may not get the items you requested. It seems like they just don't pay attention.
Frequently, the napkin station is empty. The drink area is often a mess. Tables often are not cleaned and garbage containers are overflowing. The towel dispensers in the restrooms are either broken, empty or inoperable, which may explain why the napkin station is empty. Mentioning it to the staff yields no results.
Helpful hint: Avoid the place on Super Bowl Sunday and Mothers Day -- they will likely be out of chicken and will tell you it is an hour wait....or they are just plain out.
If you really want chicken, just be patient with the experience.
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