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89 - 94 of 3,540 reviews
Reviewed April 1, 2018

The hotel is located centrally in the city and has lots of restarurants around. The hotel has very nice decorations. We Loved everything except for such a nice hotel, they should not charge a parking fee

  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Service
Thank Elizabeth F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicholas S, Manager at Hotel Murano, responded to this reviewResponded April 2, 2018

Dear Elizabeth F,

We are thrilled that you found our location to be ideal for all that you wanted to see and do while in Tacoma, and that you enjoyed the decor of our lobby and guest rooms. As mentioned we to charge our guest for parking while staying with us, however the pricing is comparable to other hotels in the area. We would like you to know that we do occasionally run specials that include parking during your visit. Thank you for taking the time to share your experience with us and we hope to be able to welcome you back again soon.

Warmest Regards,
Nicholas Saul
Director of Rooms

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 30, 2018 via mobile

This place is beautiful, the staff went above and beyond on many occasions. They free valet parked us, gave us a $20 hotel Voucher at the bar, service at breakfast was outstanding. Highly recommend this place!

Stayed: March 2018, travelled as a couple
Thank ateitzel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicholas S, Manager at Hotel Murano, responded to this reviewResponded April 2, 2018

Ateitzel -

Thank you for choosing to stay with us while visiting Tacoma. We'll be sure to share your five star review with our entire team, letting them know that all of the special touches they provide truly made your stay memorable. Thank you for taking the time to share with us, we are looking forward to your next visit.

Cheers!
Nicholas Saul
Director of Rooms

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 29, 2018

The Hotel and the staff were all wonderful. We had an upper floor room and the view was amazing.The only drawback was that any extras came at an inflated price. The in-house restaurant had terrible and VERY slow service when we were there. We ate at "The Bite" 4 different meal times and each time it took forever to even be acknowledged that we were there.

  • Stayed: March 2018, travelled on business
    • Value
    • Rooms
    • Service
1  Thank dadandtad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicholas S, Manager at Hotel Murano, responded to this reviewResponded April 2, 2018

Dear dadandtad,

Thank you for taking the time to write your review. We are pleased that you found our team members to be wonderful, and that your view from your room was amazing! We would like to apologize that your experiences in our restaurant did not match the same levels of service through out the hotel. We will be sure to share your comments with our Bite leadership team. Thank you once again, and we hope to have the pleasure of hosting you again the next time your travels bring you to Tacoma.

Sincerely,
Nicholas Saul
Director of Rooms

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Reviewed March 29, 2018

I spent three days/two nights here in mid-March. The hotel is nicely furnished in a good location, near UW Tacoma, Union Station federal courthouse, the Chuhuly museum and there's a great recreational marijuana store about a 20 minute walk away. The hotel restaurant is surprisingly good and reasonably priced although there are a lot of good ethnic restaurants nearby.

Stayed: March 2018
1  Thank Robert L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicholas S, Manager at Hotel Murano, responded to this reviewResponded April 2, 2018

Robert L -

Thank you for taking the time to share your Murano story with us, we are thrilled to see that you had a five star stay! We are also glad to that our centralized location added to your time here in Tacoma. Thank you for choosing to stay with us and hope to see you again soon.

Cheers!
Nicholas Saul
Director of Rooms

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Reviewed March 28, 2018 via mobile

What a nice surprise. Hotel Murano has a glass museum inside with unique glass displays all through the lobby as well as, featured glass artists on each floor, for hotel guests to walk through and enjoy. Adjacent to the Tacoma Convention Center. Great location within walking distance distance to the Museum of Glass, Washington State University, boutique shops, restaurants.

Stayed: February 2018, travelled as a couple
Thank Katyland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicholas S, Manager at Hotel Murano, responded to this reviewResponded March 29, 2018

Katyland -

Its is truly a pleasure being able to sit down and read your review, thank you for taking the time to share your experience with us. We are pleased to know that you were able to enjoy all of the glass artwork that is displayed throughout the the hotel. We'll be sure to share your review with our entire team. Thank you for choosing to stay with us and we are looking forward to welcoming you back again soon!

Cheers!
Nicholas Saul
Director of Rooms

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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