We stayed here because we wanted to stay close to the Emeral Queen Casino. The pictures of the room are NOT what it really is. It was soooo deceiving. Check in time was 3pm and we got there at 4pm. Our room was not ready because a large group came to check in early instead of checking in late as planned. So we didn't get our room til 5:30. We asked if we could be comped and they said no. The room was dark and very out dated, the bed was like sleeping on springs, the walls were thin we could hear kids in the next room, our room was facing the freeway which we could hear clear as day, and the bathtub was not very clean. We asked if there was a better room available and the girl at the front desk said the rooms were all the same. Non available. The pool was dirty due to an abundant of kids being in there, being very loud and they dirtied up all the towels so we didn't have a towel after using hot tub. The hot tub spilled over when you turned the bubbles on- it spilled so much that it went over the floor and onto our clothes that we had near by which got all wet. Since the pool was open 24 hrs. we thought we would go back and see and if it was clean enough to swim. It was midnight and there were still kids unsupervised, running around. We will not be back to this hotel!
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- Also Known As:
- Shilo Inn Tacoma Hotel Tacoma
- Tacoma Shilo Inn