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Reviews (346)
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156
145
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156
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Show reviews that mention
All reviewsconvention centerpacific grillvalet parkingglass museumbistro staffchildren's museumself parkwithin walking distancenice hotelvalet servicecourtyard by marriottdirectly across the streetconference roomthe entire stafffew blockslocation is excellentclean rooms
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24 - 29 of 346 reviews
Reviewed October 16, 2017

Have to be there at least twice a year for work. It is comparable to a 4 star hotel. Clean, friendly staff, and they make it easy for visitors to get their way around. It is near the glass museum, children's museum and a close uber/taxi ride to the Tacoma Dome for a concert. The convention center is across the street. In 3 years of staying with them, their service has been consistent. If I have to travel outside of work, I would stay there as well.

Room Tip: Ask for a room that faces the docks.
  • Stayed: September 2017, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank graciella202
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 5, 2017

I can easily recommend this hotel. Great service and very congenial staff. Right downtown and close to Tacoma's Glass Museum. Ample restaurant near the hotel. You will not be disappointed. I highly recommend this hotel.

  • Stayed: September 2017, travelled on business
    • Value
    • Location
    • Service
Thank Michael B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 29, 2017 via mobile

The rooms are very nice with plenty of room to work in your room if needed.

Conveniently located across the street from the Tacoma convention center this hotel is also close to the harbor.

There is a nice restaurant attached to the building called the Pacific Grill. It is very nice and very tasty, but is pricey at the same time.

One down side is that it's the only courtyard I have stayed at that does not have a continental breakfast in the morning . They do have a cafe in the lobby but it's ok at best .

Great location and great staff

Stayed: September 2017, travelled on business
Thank Wehrli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 16, 2017 via mobile

The hotel is very clean. Rooms are tasteful and spacious. Walls are paper thin and you can hear everything. The beds were super creaky too. And my room faced an obnoxious neon bright sign that kept room bright even w blackout curtains. Horrible view, and hard to sleep w noise and lights.

No free buffet but the in house Bistro is good basic fare for all tastes. Excellent oatmeal and very generous portions for the price.

Meeting rooms have good acoustics.

Across the board staff is attentive and friendly, helpful. They are great.

Stayed: September 2017, travelled on business
Thank Samantha H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danielle C, General Manager at Courtyard Tacoma Downtown, responded to this reviewResponded September 18, 2017

Dear Samantha H,

Thank you for taking the time to leave feedback with us. I am glad to hear that you had a successful meeting and our team took good care of you and your group. I apologize that there was an outside light that kept you awake, I will address this so it is not an issue in the future.

We appreciate your business and loyalty.

Sincerely,
Danielle Cavoto
Geneal Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 13, 2017

This hotel is centrally located to everything in downtown Tacoma. You can walk to the museums, glass bridge, starbucks, cupcake place and the university.
Hotel is clean. Room is nice, good beds, Beautiful property. I am platinum and didn't get a high enough room to see the mountain. Valet parking is a challenge. They won't you unload right there with so many cars they haven't parked. In the evening when you want to valet park your car and no one is there to park your car. ( I am talking about 9pm on a Friday night) When you do valet park and you call for your car in the am when nothing is moving, they don't get your car till you show up. No concierge floor.

  • Stayed: September 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Irving_TexasAnneB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danielle C, General Manager at Courtyard Tacoma Downtown, responded to this reviewResponded September 15, 2017

Dear Irving_TexasAnneB,

Thank you for taking the time to review your recent stay with us. We truly appreciate and rely on feedback from our guests to help us improve our operation. It's our goal to make your stay a comfortable and memorable experience. I will be sharing your feedback with the staff and leadership team to get started on making improvements to our valet service right away.

Sincerely,
Danielle Cavoto
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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