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Reviews (344)
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All reviewspacific grillconvention centervalet parkingbistro staffnice hoteldirectly across the streetchildren's museumglass museumwithin walking distancecourtyard by marriottself parkvalet serviceconference roomlight raillocation is excellentthe entire staffrooms are spacious
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20 - 25 of 344 reviews
Reviewed November 14, 2017 via mobile

Very impressed with the property and the service. Room was clean (this is high praise from me as I am picky about this). Beautiful decor, nice lighting, and lots of plugs and closet space. Good amenities (fridge, microwave, toiletries), towels were soft and fluffy, soft and thick toilet paper, etc. Pool and fitness areas are very nice. What really stood out to me was the customer service. Front desk staff was professional, efficient, friendly, welcoming, and personable and able to help with special requests and questions (thanks Wesley!!!). Hotel is within walking distance or light rail access of everything you would need. Valet parking was fast and easy. Very impressive that all this cost me only around $150/night total (AAA rate). Really enjoyed my stay there and felt very welcomed and comfortable!

Stayed: November 2017, travelled on business
Thank peteyrng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 8, 2017 via mobile

Loved my room! Except for the window with a broken seal on the view side. Hopefully they will take my recommendation and get it fixed. extremely spacious and comfortable! Used valet parking and they were extremely helpful. Waitress in the restaurant was wonderful. Restaurant is standard for the chain. Would definitely consider staying here again.

Stayed: November 2017, travelled on business
Thank Karen K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danielle C, General Manager at Courtyard Tacoma Downtown, responded to this reviewResponded November 10, 2017

Dear Karen K,
Thank you for choosing to stay with us! We are always happy to have you as our guest any time you are in the Tacoma area. I will ensure that our engineering team takes care of the window right away.

See you again soon,

Danielle C
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 16, 2017

Have to be there at least twice a year for work. It is comparable to a 4 star hotel. Clean, friendly staff, and they make it easy for visitors to get their way around. It is near the glass museum, children's museum and a close uber/taxi ride to the Tacoma Dome for a concert. The convention center is across the street. In 3 years of staying with them, their service has been consistent. If I have to travel outside of work, I would stay there as well.

Room Tip: Ask for a room that faces the docks.
  • Stayed: September 2017, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank graciella202
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 5, 2017

I can easily recommend this hotel. Great service and very congenial staff. Right downtown and close to Tacoma's Glass Museum. Ample restaurant near the hotel. You will not be disappointed. I highly recommend this hotel.

  • Stayed: September 2017, travelled on business
    • Value
    • Location
    • Service
Thank Michael B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 29, 2017 via mobile

The rooms are very nice with plenty of room to work in your room if needed.

Conveniently located across the street from the Tacoma convention center this hotel is also close to the harbor.

There is a nice restaurant attached to the building called the Pacific Grill. It is very nice and very tasty, but is pricey at the same time.

One down side is that it's the only courtyard I have stayed at that does not have a continental breakfast in the morning . They do have a cafe in the lobby but it's ok at best .

Great location and great staff

Stayed: September 2017, travelled on business
Thank Wehrli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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