Had a one night reservation, was there for a funeral. Paid for the night at check in along w/ asking for late check out. Check out is at 11am, we were checked out by 12:15pm. Along the way a do not disturb sign got hung on the door, this place tried charging me an extra night because house keeping failed to enter the room and a $25 fee for late check out which was not mentioned at the time I checked in. The staff was rude, nobody seemed to know what was going on, the manager Kelly finally called me and was very rude. I grew up in that Valley, have never experienced such rudeness.......especially at a time of the loss of my father. The rooms are old, not clean, definately could use some updating!! Free Wi-Fi only works at the office counter......Not worth a penny! Do yourself a favor and find somewhere else to stay!!
- Official Description (provided by the hotel):
- Inn At The River is on the Columbia River in East Wenatchee. We are a 54 unit hotel, with an outdoor pool and bar and an excellent continental breakfast. The regional shopping mall is just across the street, along with many other attractions within walking distance. Banking, mail services, gyms and the Columbia River Walking Trail are just a few of the attractions available without need of transportation. ... more less