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“The worst stay ever.”

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Comfort Inn Barboursville
Ranked #4 of 4 Hotels in Barboursville
Certificate of Excellence
Jonesboro, AR
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“The worst stay ever.”
Reviewed 16 September 2011

We checked into a room on the 2nd floor and pulled back the quilt and saw hair everywhere. There was also lots of hair in the bathroom. We notified the front desk and were moved to the 1st floor. That room was only slightly better (still a lot of hair in the beds which we picked off with Kleenex). The phone did not work so we could not call the front desk. An alarm started ringing and stayed on for hours in a neighboring room. A dog was barking in the room next door. You simply could not pay us to stay there again.

  • Stayed September 2011, travelled on business
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank laperche
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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133 reviews from our community

Traveller rating
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    46
    12
    10
    7
See reviews for
54
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18
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
Louisville, Kentucky
Level Contributor
4 reviews
3 hotel reviews
Reviewed 12 September 2011

Very clean pool and hot tub. Nice location by huge mall and restaurants. Friendly staff

  • Stayed September 2011, travelled with family
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank Darryl D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sacramento, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 September 2011

Although the location (being right behind the mall) is not ideal, the hotel served its purpose. We stayed one night on our cross-country driving trip and everything was nice and clean. The staff was friendly and the breakfast was a typical continental style which suited our needs.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank GM55_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hunitngburg, IN
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 September 2011

When we checked in hotel worker not the greatest. Room had no toilet paper, no kleenex in the room. The room smelled of mold, the light as you walked in did not work right away flickered off and on for about a minute. The only thing that was worth a damn was the indoor hot tub and pool. I travel alot with work and this ranks up there with one of the worst comfort inns i stayed at.

  • Stayed September 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank littlekoonie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IL
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 August 2011

Have stayed at this property many times in the past. Use to be very clean and kept up! Rooms are dated now. Had to stay the first night of our visit to this area, hoping that it was cleaner than it was last year. As soon as we entered our rooms, we decided to stay the next night at the Holiday Inn. (Was able to get their rooms for a few $'s more and now know that this Holiday Inn is the best hotel in the area) The carpet was dirty. Dust and dirt accumlated in the corners as well as along the walls. The bathrooms were clean and acceptable. The mattress was dirty and had a urine stain on the one that I checked. Behind the mattress and boxspring it was dirty and even found a couple of clean (Thank God) panty liners. Even though the bedding was dated and worn, it appeared to be clean. The housekeeping staff needs to clean the rooms much better for me to ever pay this amount of money again to return to this hotel. The room even had an odor about it! The Elevator was dirty and really needed to be wiped down. The usual continental breakfast.. nothing special, but ok. The Mall is within walking distance.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Eile15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southern Ohio
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 24 January 2011

Before booking this hotel, I wrote to the manager through choicehotels.com to ask his opinion on the mixed reviews on Trip Advisor and hotels.com
He sent me a lovely email advising that they are proud of their house and do everything they can to assure the comfort of their guests. He wasn't kidding.
We were wanting a little local break with a pool, hot tub and comfortable room being paramount. We got it. The room was peaceful, with "blackout curtains' that kept the sun out completely for sleeping in, the hot tub and pool area clean and of the correct temperature. We booked a "king suite" so as to have a sofa - we got a sofa, table with two chairs, computer desk with computer chair and a lovely comfortable king-sized bed. There was a microwave and refrigerator (which could have been colder). Breakfast (included) was a modified continental, modifications including those lovely waffles and hard boiled eggs.
It was terrific value and such a great location. We will definitely do this again.

  • Stayed January 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank thepeaches44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Columbus, Ohio
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 5 November 2010

They allowed me to check in super early on the date of my arrival at no additional cost. They were cleaning the floors in the entire hotel so it was a bit busy around the hotel. The staff was very kind and assisted me several times. My only real complaint would be that it is difficult to navigate where to go based on the signs and my gps. Having the mall and food right next door was a real bonus! I would stay here again!

  • Stayed June 2010, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank missysbaskets
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn Barboursville

Property: Comfort Inn Barboursville
Address: 249 Mall Rd, Barboursville, WV 25504-1831
Phone Number:
Region: United States > West Virginia > Barboursville
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 4 Hotels in Barboursville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn Barboursville 2.5*
Number of rooms: 58
Official Description (provided by the hotel):
The Barboursville Comfort Inn® is ideally located off Interstate 64, behind the Huntington Mall. This Barboursville hotel is minutes from the Blenko Glass Company, Marshall University, Huntington Junior College and Camden Park. The Tri-State Airport / Milton J. Ferguson Field is 19 miles away. Guests of this hotel can enjoy full-service amenities, including free breakfast, free USA Today and free wireless high-speed Internet access. Guests will also enjoy the indoor heated pool. ... more   less 
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Also Known As:
Barboursville Comfort Inn

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