We were lucky enough to snag a 2 bedroom suite this past week for an overnight. The hotel is undergoing major renovations and are at a much lower capacity as a result. We always stay here when traveling with the family from Michigan to NC. We traveled with our kids and dogs. The room was brand spanking new. It felt as though we were the first people in it. The people at the front desk are always so pleasant and accommodating. Our room was gorgeous with brand new furniture, carpet, the works. The beds were fantastic! Usually the beds at Residence Inns are very hard and way too firm for me. These were brand new and SO comfortable! We had a problem with our coffee pot in the morning (I hadn't put the lid on firmly so coffee ended up all over the counter) and 3 different employees bent over backwards to either offer to clean it up or bring me a new coffee pot! It was my mistake after I realized the lid wasn't on all the way. Great service from a wonderful staff.
They were actively renovating the breakfast area and lobby when we were there so breakfast was moved to two first floor rooms. The space was very tight and therefore the usual huge selection of breakfast items was vastly reduced. No waffles, yogurt parfaits or breakfast sandwiches like they usually do but still adequate and very good. I had no beef with this as they are actively trying to improve and felt that the woman cooking breakfast did as much as she could with the limited space. I would still stay here again during renovations without hesitation.
The new living room furniture in all of the rooms is very hip and comfortable. Great place to stay!! Residence Inn should be very proud of this location and their staff!!
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- Also Known As:
- Residence Inn Charleston Hotel Charleston
- Charleston Residence Inn