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18 - 23 of 215 reviews
Reviewed July 7, 2018 via mobile

Stay in this area twice a year, usually at the Comfort Inn. They were all booked up2 months in advance this trip so I booked here. More expensive, smaller room, smaller bathroom and no breakfast. They want you to spend an extra $10.95 each. Not happening.
Seems to be a fairly new structure and the GPS didn't like the address but you can see the sign from the interstate.

Stayed: July 2018, travelled as a couple
1  Thank Speckul8r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LaTrell B, Front Office Manager at Hilton Garden Inn Martinsburg, responded to this reviewResponded July 10, 2018

We do apologize for the dissatisfaction of our breakfast policy, and the room size at our hotel.

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Reviewed July 3, 2018

Beautiful Hotel. Very clean and staff was pleasant. Lots of choices for breakfast. Gorgeous decor! The room was very large and had everything that we needed to feel comfortable. I would return to a Hilton Garden Inn in the future!

  • Stayed: June 2018, travelled with family
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Review collected in partnership with Hilton Garden Inn
Thank ncochrac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LaTrell B, Front Office Manager at Hilton Garden Inn Martinsburg, responded to this reviewResponded July 9, 2018

We are very happy to hear that you enjoyed your stay. Thank you for the wonderful compliments of our hotel, and we look forward to your return.

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Reviewed July 2, 2018

Clean and modern facility. Enjoyed the complementary cookies at the front desk. Friendly staff. The room was very nice and modern. Surroundings was relaxing. Excellent location. Definitely would stay there again.

  • Stayed: June 2018, travelled on business
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Review collected in partnership with Hilton Garden Inn
Thank barbarashowell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ashley_frye_4, Front Office Manager at Hilton Garden Inn Martinsburg, responded to this reviewResponded July 2, 2018

Thank you for sharing your thoughts with us on TripAdvisor! I am happy to hear that you enjoyed your stay with us at Hilton Garden Inn Martinsburg. Please come back and see us again soon!

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Reviewed June 27, 2018

I selected this Hilton for the past two years due to the overall quality of this inn which made our stay perfect! There has never been anything amiss. I love the cleanliness, courteous /polite staff/ who are obviously well-trained, great breakfast. An important note: My family went out for the evening , and came back with food to quench our hunger pains. We needed some catsup for our fries so I took the chance to ask the lady at the front desk. She immediately, without hesitation, went to the kitchen and brought out several packets for me to take what I needed. I felt she needed commended. She was very kind! This was around 11:00 p.m on the 23rd of June, 2018.

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Hilton Garden Inn
Thank Tricia R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ashley_frye_4, Front Office Manager at Hilton Garden Inn Martinsburg, responded to this reviewResponded July 2, 2018

Thank you so much for this stellar review! We are always honored to be able to take care of our guests and go above and beyond. Please come back and see us soon!

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Reviewed June 24, 2018

We thought we would try this Hilton on our recent trip because of the good reviews. Hotel is very nicely appointed. Pillows way too soft and no choice of others. Even Holiday Inn Express gives you choice of pillows.Our main disappointment was that there is no complimentary breakfast!
Marriott Residence Inn, Holiday Inn Express, Drury Inns, which are all in the same category, offer complimentary breakfast. Even Hampton Inns. which are owned by Hilton offer breakfast. Would have rated this hotel much higher if breakfast was included.

Stayed: June 2018
1  Thank Lorraine B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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