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“Decent hotel, surprisingly busy”

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Comfort Suites Mineral Wells
Ranked #3 of 5 Hotels in Mineral Wells
Certificate of Excellence
Cleveland, Ohio
Level 3 Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Decent hotel, surprisingly busy”
Reviewed 12 September 2011

I booked this hotel for our family of four ( which includes two children under 11) for a weekend in July on the recommendation of family who live in the area. We needed a place to stay for a Friday and Saturday night. The hotel wasn't fully booked, because there were people without reservations inquiring after and receiving rooms as we were checking in.

The hotel isn't hard to find off of I-77 and we had no problem with road noise. It's directly across from a Taco Bell and close to a McDonald's and a gas station. There are some other food options close by. The parking lot of the hotel was huge but it was crammed full of cars both nights.

I did get the impression that there were was a mix of people like us, staying for just a few days, and longer term residents at this hotel. That would make sense, given that some of the rooms had pretty elaborate kitchenettes. If I am remembering correctly, our room's kitchenette even had a dishwasher, in addition to the standard mini fridge, microwave, and bar sink. The cupboards had some dishes. The room itself was spacious and clean. The bathroom was dark, though, and needed better lighting.

I found the layout of the hotel to be a bit confusing, and you needed a key to go from building to building at the oddest of times. That was ok for us, in sunny and warm weather. It would've been really annoying in cold/snowy/rainy times. The room numbers didn't make much sense. We were there with additional family members in two other rooms of the hotel and had a hard time figuring out where exactly they were located! The public areas of the hotel were nice and clean, with the exception of the outside picnic area. Smokers really congregated around it, especially at night. We came back to the room around 11:00 one night and my kids were a little intimidated, having to walk by the crowd of smokers around the picnic pavilion! The trash can there was overflowing.

The last two times we've stayed in the area we've stayed at the Blennerhasset. The main reason we stayed at this hotel was so our kids could swim in the pool, so they were looking forward to doing that. The indoor and outdoor pools here were nice, although not very big. The kids said the water was a good temperature. There were plenty of chairs around the pool and plenty of towels. The pool area was close to the bar so that the adults could enjoy a beverage while the kids swam. Unfortunately, lots of other adults had the same idea and close to the 11:00 p.m. pool closing time (which was when we had time for our kids to swim), the atmosphere around the pool wasn't always so family friendly. Obviously that's not always going to be the case and that can happen anywhere, but we had to cut swimming short, and that was a bummer.

Overall, this hotel was ok. I was not expecting it to be quite as crowded as it was. From the pool to the parking lot (it was full every night) to the breakfast area, the hotel was FULL. I guess this is a popular place. I wasn't terribly impressed. Am I expecting too much for Mineral Wells, WV? Maybe. The staff was courteous. The place was clean. It was kind of pricey for location, I think.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank SuperHeritageTourist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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184 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • Any
English first
Detroit, Michigan
1 review
Reviewed 8 September 2011

The front office staff was very friendly; they even gave our dog a "woof" bag that included a few dog treats and a toy. The room was clean and comfortable and they offer a full hot breakfast that included real plates and silverware.
Their courtyard is beautifully landscaped, and they even have a bbq and picnic table if you want to prepare your own food.
If we pass through here again, we would definitely get a room at this hotel.

  • Stayed September 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Karen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Summersville
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 September 2011

Amazing value, Belinds,s Lasagnia is to die for, she is an AMAZING BAR TENDER! Vern is a wonderful cook and host that always leaves me wanting more of anything that is on the Menue!

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lucas_S1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pt pleasent wv
1 review
Reviewed 28 August 2011

I thank this is one of the best hotels ive stayed in.I was strandeed in this town and the staff from chantell frountdesk clerk/assistant head house keeper, and angela to the hostess marie and cook terry made my stay comfortable and enjoyable.Thankyou staff for going the
extra 2 miles for me beyound yourduty

  • Stayed August 2011, travelled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank sandra_eberling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lexington, Kentucky
Level 3 Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 10 August 2011

For the money this is a great hotel. It was clean, and the rooms looked newly renovated. Room had two queen beds, and they were very comfortable. They served a nice free breakfast in the morning. The indoor/outdoor pool was a real treat. They are pet friendly, which was a plus with me. When I am in the area, I will stay here again.

  • Stayed May 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Pookey11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Virginia
Level 5 Contributor
64 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 31 July 2011

We returned to Comfort Suites again this year. We received great service from the front desk and restaurant staff. When I went to the front desk to ask for change to get a paper from the machine, she just gave me a paper. The room was clean and comfortable. Dinner at the hotel restaurant and the continental breakfast were very good. After last year's bad experience, we almost did not return, but this trip was much better. The only negative issue is the algae on the tiles around the pool. They need cleaning. Other than that, a great visit!

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Jazzsmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rockford, Michigan
Level 4 Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 5 May 2011

This full service breakfast even has china plates. It's unsurpassed. Makes up for the rather slow service at the restaurant the previous night. There are few restaurants at this freeway exit, so this restaurant is the place to eat. (Unless you're content with the Taco Bell across the street.) This campus has 3 buildings which can be rather confusing, but the grounds are lovely if you get lost. The pool is remarkable. Room was neat and clean. Staff was friendly. This is a favorite to which we return again and again.

Stayed April 2011, travelled with family
Helpful?
Thank justfeltcreative
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mid_AtlanticMichele, Public Relations Manager at Comfort Suites Mineral Wells, responded to this review, 16 May 2011
Thank you so much for the wonderful review about your recent stay at the Comfort Suites. We are delighted that you enjoyed your stay with us!

Our goal always is to provide guest satisfaction to the best of our ability. That is the business we are in - hospitality - and it gives us great pleasure to hear that we have accompished that goal during your stay with us. Thank you for your breakfast comments - we are currently upgrading our breakfast offerings and would love to have you visit again to see what we have done!

The heated indoor/outdoor pool is one of a kind in the area and is definitely an amenity that is a guest favorite - enjoyed year round! We appreciate your comments about our courtyard area and the grounds - we are fortunate to have talented, dedicated staff that enjoy maintaining our beautiful grounds including lovely seasonal and holiday decorations.

Your comments and feedback are very much appreciated. We look forward to welcoming you back to our hotel in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Suites Mineral Wells

Property: Comfort Suites Mineral Wells
Address: 167 Elizabeth Pike, Mineral Wells, WV 26150-8405
Phone Number:
Region: United States > West Virginia > Mineral Wells
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 5 Hotels in Mineral Wells
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Suites Mineral Wells 2*
Number of rooms: 116
Official Description (provided by the hotel):
This modest, all-suite, low-rise hotel is near Interstate 77 and is 10.8 miles from Blennerhassett Island Historical State Park. The relaxed suites have en suite bathrooms, as well as free WiFi, flat-screen TVs, microwaves, minifridges, coffeemakers and wet bars. Some come with kitchenettes and whirlpool tubs. A complimentary hot breakfast buffet is provided, as is a local area shuttle and RV parking. The hotel offers computers for guests' use. There's an indoor/outdoor heated pool, a gym, and an on-site bar, plus a meeting space. ... more   less 
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Also Known As:
Comfort Suites Mineral Wells Hotel Mineral Wells
Mineral Wells Comfort Suites

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