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Reviews (210)
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Reviewed June 9, 2017

My room was upgraded to a two room suite and it was a very nice room, very clean and comfortable. Staff was very friendly and professional. Breakfast was provided, large variety of food and all was fresh and good. Next trip to the area, this is where I am staying!

  • Stayed: June 2017, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank LMJST
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 23, 2017

We stayed at this hotel last weekend for a wedding. We were originally scheduled to stay at a nearby hotel, but upon checking in there, the hotel was in poor condition so we left. We called the Residence Inn and asked if they were able to accommodate us on such short notice, to which they were at a fantastic rate. The rooms were spacious, clean, and the staff was amazing!! We had a few special requests to ensure our bride and groom had a wonderful experience and the staff went above and beyond to fulfill those requests. We will definitely be staying here again!

  • Stayed: May 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank MissKenna17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 18, 2017 via mobile

Stayed one night while in town for a doctors appointment. Location is perfect - right across from the hospital and drs. building!
Check in was very easy. Staff is very pleasant. I was in room 429 - top floor. King bed room. Room was spotless. Could use a little update of furnishings but what is there was clean. Only thing that could use a bit of attention is the caulk in the shower and a flickering left bulb over the vanity. Linens were comfortable and towels soft. Bed was good. Room faces the back parking lot.
Heating and cooling unit is a bit loud - train like but it is nice that it has a fan that can run constantly.
Shower - hot water which isn't always the case at hotels. And a great shower head that you can adjust the spray. I have long hair and it was great to be able to rinse out shampoo at a hotel - that is a rarity! Lighting at vanity is also good (one lil issue with one of the bulbs as indicated above). I didn't have the breakfast so i can't rate that.
Now the two recommendations for management:
Car alarms went off at 3:30 and 6ish am. When i called the desk to tell them there was nothing they could do because they don't get car info. Only hotel i've stayed at that doesn't. It would be really helpful in these situations. Made for a rough nights sleep and a much earlier wake up than I wanted.
Secondly - i left a phone cord there with adapter. Once i got home and realized i called. I know exactly where it was but the gentleman who answered just didn't seem interested in trying to help. Saying maybe it's on a maids cart. Well i checked out at 7:35am - And called once i got home at 10pm. It should be standard that all found items are reported to the front desk and taken there at the first opportunity. It was there - if its not still plugged in on the bedside table by the bathroom then a maid has it. The few times we have left things in a hotel room the hotels were very helpful in getting things back to us. This apparently wasnt important to him. He took my number but I doubt I'll hear back.

Would i stay here again - absolutely. We consistently stay at Marriotts and Hiltons. Its a nice place with a great location to the hospital. It wasnt perfect but it is good.

Would i stay at this hotel again.. absolutely! Overall a very nice place.

Stayed: May 2017, travelled solo
Thank khudsonwv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leah C, General Manager at Residence Inn Morgantown, responded to this reviewResponded May 21, 2017

khudsonwv,
Good evening. We would like to start this response by thanking you for all the kind words about our facility. We truly appreciate the review. Additionally, you left some constructive suggestions that I will pass on in order to better our property as a whole. We believe we have since been able to locate and send you your charger, which is great. It does take some time to log all of the lost and found items, but if there was any feelings of us not caring we do apologize because that is not the case. Again, thank you so much for the review. Have a wonderful week.

Sincerely,
Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 18, 2017 via mobile

This is our three time staying there as we've stopped during our travels south. We've stopped two times with our dogs and found it family pet friendly and clean. The breakfast is nicer than many. Across from the university. Nice neighbor

Stayed: April 2017, travelled with family
Thank Annette L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 16, 2017

A Marriott property, and very very good, big suite, has all the goodies you need for a long stay or just a day or two. Within walking distance to WVU football stadium and Ruby Memorial Hospital. Complimentary breakfast and mixers in the evening which were very good. A first class place to stay.

  • Stayed: April 2017, travelled with family
    • Value
    • Rooms
    • Service
Thank Skip R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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