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All reviews room was clean allow pets microwave and mini fridge no elevator great place to stay hotel breakfast donuts gas station off the highway wedding desk
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Reviewed August 23, 2018

We have stayed at this property numerous times over many years. It used to be high on our list of places to stay but it seems to have gone downhill as we noticed during our recent 3-night stay. The WiFi connection was sporadic, at best. I had to go outside and disconnect from the hotel's WiFi in order to text, make a phone call, etc. The mattress and pillows felt old and worn. There is no "easy" chair in the room in which to relax - - only a hard, wooden kitchen-type chair. Our bathroom door did not shut completely without banging it loudly. There is no fitness room. The breakfast room was not kept well-stocked. On our first morning, we arrived for breakfast around 8:30 a.m. at which time there was NO COFFEE in any of the numerous coffee dispensers. The waffle batter dispenser was also empty. The tray of donuts and rolls was never replenished. The yogurt was gone. There seemed to be one young woman working who moved very slowly and did not seem particularly interested in doing her job well. The other two mornings were not quite as bad, although the coffee was once again empty on our third morning. Because there is little competition in Baldwin, it also seemed like the prices have been increased. We are frequent travelers and have stayed in many hotels over the years. This was one of our most disappointing in a while. I'd also like to add that the ADA room is poorly arranged and not conducive to a wheelchair-bound person getting around without great difficulty as noted by a friend who was in the ADA room during our visit. The bathroom door swings open in such a way that a person in a wheelchair has to struggle to enter the bathroom. The two beds in the room make it nearly impossible to maneuver. The light switch above the night stand is too high to reach from the wheelchair. This property needs some improvements.

  • Stayed: August 2018, travelled with family
    • Value
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Thank Maui2014NMR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 19, 2018

Hotel was nice, clean, and nicely decorated. Pool area was good and breakfast area was kept clean and food was good. Great location off the highway and close to all the local restaurants and ball fields. Would stay there again!

  • Stayed: June 2018, travelled with family
    • Location
    • Rooms
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Thank Aimee D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 14, 2018 via mobile

The stay was ok for the most. The staff were very friendly, breakfast was great. Only issue was the pool. Didn't feel comfortable using it Friday untill 8:30 pm due to a pool party. On Saturday it was ok untill there was a small group of teens doing very unsafe things in the pool, with other people using it. But the rooms were, staff was excellent. The 1 issue was fixed. And breakfast was awesome.

Stayed: May 2018, travelled with family
1  Thank Anita H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 12, 2018 via mobile

Nice and clean. Very roomy rooms with microwave and mini fridge. Only thing lacking was a decent mattress. Horrible nights sleep. Saggy middle, stiff sides kept rolling us to the middle.
Good breakfast and coffee.

Stayed: May 2018
Thank 898kentl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 31, 2018

Made a group block reservation for a hockey tournament we attended in New Richmond (which is an easy 25-30 minute drive.) The process was smooth and easy. At time of check in we were greeted with a friendly clerk who answered all our questions. There is no elevator in this hotel so if you have a lot of baggage, that can be an issue. We were able to unload all our bags and get right to the swimming pool. Towels provided which is nice. Busy pool area. There were several birthday parties throughout our weekend but the kids had a great time swimming. Lobby area is nice and well kept by staff. Nice to have ample breakfast choices in a clean and friendly environment. I was very impressed by all the staff members. They were very accommodating and always cleaning/stocking something. Great place to stay with a group or if we were ever in the area again. Located next to a ton of food choices/gas stations which is also helpful.

  • Stayed: January 2018, travelled with family
    • Value
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Review collected in partnership with AmericInn Hotels and Suites
Thank damara m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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