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“Regular stays because of the smiles”

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AmericInn Hotel & Suites Hartford
Ranked #1 of 3 Hotels in Hartford
Certificate of Excellence
Denver, Colorado
Level 6 Contributor
179 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“Regular stays because of the smiles”
Reviewed 12 January 2012

Always helpful and courteus, this crew treats "out of towners" like friends. I travel here for business every other year and always fel at home.

  • Stayed August 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jthlampert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
anndanwolf, Manager at AmericInn Hotel & Suites Hartford, responded to this review, 5 February 2012
Thank you for choosing us! We appreciate and value all of our customers, but repeat customers are appreciated even more! We look forward to accommodating you in the
future...Kindest regards, Ann Wolf
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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150 reviews from our community

Traveller rating
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    29
    11
    4
    4
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70
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25
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • Any
English first
San Francisco, California
Level 3 Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 29 November 2011

I was in Hartford, WI last weekend to attend a family wedding. I booked a room online at the AmericInn website using my credit card two weeks ago. About a week ago my dad offered to pay for the room instead so I cancelled my reservation using the online site. This was all way before the cancellation deadline. I made sure to get a cancellation confirmation number to ensure the process had went through.

When I got to the AmericInn last weekend, the desk clerk told me that my original reservation was still in the system. I explained to her that I had cancelled my original reservation but she said it was still there. She told me that the AmericInn website often gave them trouble and that it was best to just do all the bookings and cancellations over the telephone. She said there was nothing she could do and I would be charged for the room I had cancelled. Of course I was upset. In her defense, the desk clerk was very calm and nice to me.

Just as I was resigned to the fact that my credit card was going to be charged and I was going to have to call up the AmericInn customer hotline to argue my charges, the clerk was able to clear my reservation from the system because it was booked under cash guarantee. Crisis averted, I guess? I've been checking my credit card statement every day to make sure I don't get charged.

So... hopefully one of the AmericInn people will read this and look into the situation. It's the year 2011 and people use the internet to conduct most of their business these days. The fact that the hotel is situated in a rural area does not give the hotel an excuse to avoid the internet!

Besides my online booking problem, the hotel was very nice. The employees were very friendly. My room was clean and quiet and I had a good night's rest. The hotel didn't have that gross old cigarette smell- you could tell it had been recently renovated. The free breakfast was awesome and I really appreciated it how convenient it was when I had to rush out the door to make my 9 am flight in Milwaukee.

  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank hellohaven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
anndanwolf, General Manager at AmericInn Hotel & Suites Hartford, responded to this review, 4 December 2011
Thank you so much for booking with us! We appreciate and value your business! I am glad that everything was resolved regarding the booking issue. It sounds like you really enjoyed staying at our facility. We look forward to serving you again in the future.

Kindest regards,
Ann Wolf
General Manager
AmericInn of Hartford
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Peoria, Illinois
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 August 2011

My husband takes many business trips and on occasion I am able to travel with him. When he says he is going to Hartford-I always ask if I can tag along. The hotel staff have always been friendly and effecient for our needs. I have had family members work in hotels and I know they work hard for hardly no recognition-- it seems the owners here, treat their employee's well and they show it in their personality towards their guests.Their breakfast has always been a good variety. We never walk away hungry. They have recently remodeled and so everything is fresh and up to date. During the day, it is very quiet and relaxing for me to enjoy the pool and hot tub.

  • Stayed August 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank KimPtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
anndanwolf, General Manager at AmericInn Hotel & Suites Hartford, responded to this review, 21 August 2011
Thank you so much for your feedback on our facility! We value and appreciate our customers!
Guests like yourself are a pleasure to serve.
Kindest regards,
Ann Wolf
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wyoming, Michigan
1 review
Reviewed 11 July 2011

My son and I stay at the AmericInn for the great service and location. The staff is absolutely amazing. They are so nice and always willing to make us feel like we're at home. The rooms are so spacious and fully stocked with anything you could need/use. Not to mention the breakfast bar and pool area. I would recommend this Motel to anyone traveling to Hartford or neighbooring areas. I will keep coming back to this facility when I am visiting Wisconsin.
Thanks for the great service AmericInn staff!

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Angiemarie456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
anndanwolf, General Manager at AmericInn Hotel & Suites Hartford, responded to this review, 12 September 2011
Thank you so much for choosing the AmericInn of Hartford for your stay! We value and appreciate your business. We hope to serve you again in the near future. P.S. the picture
of your son is so cute!

Kindest regards,
Ann Wolf
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Silver City, New Mexico
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 20 June 2011

Our stay was perfect! From the very friendly front desk staff, to the grandly refurbished room, and the wonderful assortment of breakfast goodies! Everything was clean and fresh.

  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank flass1999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
anndanwolf, General Manager at AmericInn Hotel & Suites Hartford, responded to this review, 29 June 2011
Thank you so much for staying with us on your visit to Hartford! I am glad you enjoyed your stay. We appreciate and value our guests and we look forward to serving you and your family in the future!

Kindest regards,
Ann
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
DeKalb, IL
1 review
Reviewed 9 June 2011

Our reservation was made by my friends, and they sure made the right choice. The desk staff were all so nice, and when we needed an extra laundry bag, Annie got it for me quickly and with a smile. The motel is currently upgrading all the carpeting, furniture, curtains, etc., so everything in our room was new, yet comfortable. The complimentary breakfast had enough choices to make anyone satisfied, I thought.
I definately would stay here again, and would recommend it to anyone.

  • Stayed June 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank jmetzger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
anndanwolf, General Manager at AmericInn Hotel & Suites Hartford, responded to this review, 10 June 2011
Thank you so much for booking with us. We appreciate your input and look forward
to serving you in the near future.
Kindest Regards
Ann
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level 5 Contributor
54 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 11 April 2011

One of 2 places in town. In the 200-225 wing, you can forget having a reliable internet connection. I had to go down to the lobby, which confirmed I wasn't having computer problems. Front desk was nice but unfortunately had no idea what "wired" internet was. Neither did the internet provider, apparently, because there are no jacks. Room had a convenient table from which to work; only problem is the lack of an AC outlet anywhere near the table.

On the brighter side, there was warm coffee at check-in, and the breakfast area does offer a waffle maker. Cheers.

  • Stayed April 2011, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WhatHome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
anndanwolf, General Manager at AmericInn Hotel & Suites Hartford, responded to this review, 21 April 2011
Thank you for your feedback. We have since worked with our wireless provider, amped up our speed significantly and installed new routers on that wing. I apologize you wer unhappy with your stay. We hope to see you again.
Kindest regards,

Ann Wolf
General Manager
AmericInn of Hartford
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about AmericInn Hotel & Suites Hartford

Property: AmericInn Hotel & Suites Hartford
Address: 1527 E Sumner St, Hartford, WI 53027-2608
Phone Number:
Region: United States > Wisconsin > Hartford
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Hartford
Price Range (Based on Average Rates): $$
Hotel Class:2 star — AmericInn Hotel & Suites Hartford 2*
Number of rooms: 45
Official Description (provided by the hotel):
The recently upgraded rooms at the AmericInn Hartford include updated furnishings, room décor, flat screen TV’s and cozy Serta® Perfect Sleeper beds. The AmericInn Hartford hotel is conveniently located in Hartford, Wisconsin. You’ll find the Hartford area has something for everyone including biking, hiking, fishing, boating, camping, golfing, snowmobiling, skiing or shopping. Hartford also offers many special events throughout the year, such as the Annual Balloon Rally, Buckskinners Encampment, Holy Hill Craft Fair and Steam Train Christmas event, just to name a few! ... more   less 
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