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All reviews park and fly next morning milwaukee airport an early morning flight upgraded room front desk staff would stay here again business trip complimentary breakfast milwaukee area shuttle culvers mke kathleen microwave starbucks bartender
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Reviewed October 8, 2018

We stayed here with a tour group to the area. When we arrived, they had warm chocolate chip cookies and juice in a conference room for us to snack on.
Check in went swiftly and we had a great stay. Rooms were clean and very comfortable.
There is no complementary breakfast but we were given a breakfast voucher from which we could choose a breakfast of bacon and eggs or pancakes. We were glad we arrived early as it took a good while to get our food to us. They served us in the bar area. Overall, it was a good experience.
Would stay here again.

  • Stayed: September 2018, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank Slick5276
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PhillipS1854, Front Office Manager at Holiday Inn & Suites Milwaukee Airport, responded to this reviewResponded October 9, 2018

Dear Slick5276,

Thank you for taking the time to give us a review. We are glad that you enjoyed everything while you were here. We are looking forward to seeing you all again soon.

Once again thank you,

Phillip Sura
Front Office Manager
Holiday Inn & Suites Milwaukee Airport
545 W Layton Ave | Milwaukee, WI 53207
P: 414.482.4444 | F: 414.482.1111

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 7, 2018 via mobile

A bit off the main roads. You get free parking but must put a parking slip in your dash. Be sure to ask for your breakfast voucher if included in your reservation or you will be charged for breakfast. The gym is adequate and the room clean, bright and spacious. It is close to the airport but thru residential & industrial areas to get there. There is a bar and restaurant inside the hotel.

Stayed: October 2018, travelled on business
Thank Kruiz90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PhillipS1854, Front Office Manager at Holiday Inn & Suites Milwaukee Airport, responded to this reviewResponded October 8, 2018

Dear Kruiz90,

Thank you for taking the time to let us know how we are doing. We appreciate the feedback, as we do use it for making changes to make everyone's experience enjoyable. We are glad that you had an enjoyable stay and we do hope to see you again soon.

Thank you,

Phillip Sura
Front Office Manager
Holiday Inn & Suites Milwaukee Airport
545 W Layton Ave | Milwaukee, WI 53207
P: 414.482.4444 | F: 414.482.1111

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 3, 2018

would not let me cancel last night that I had leave early. I initialed for $165 but price went up every night. The last night that I could cancel (per policy) was charged almost $300, and that’s without a free breakfast.

I would strongly recommend ANY other option in this area. Room was less that clean and showed aging. Worst Holiday Inn experience I have ever experienced.

Room Tip: Choose room away from parking lot if you want sleep.
Stayed: August 2018, travelled with friends
2  Thank ed4ou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phillip S, Front Office Manager at Holiday Inn & Suites Milwaukee Airport, responded to this reviewResponded September 4, 2018

Dear ed4ou,

I would like to apologize about the issues that you had during your recent stay with us. As a hotel we do our best to make everyone's stay comfortable and enjoyable. I hope that you can give us another chance just so show you that this is not a normal thing here. If I can be of any other assistance please contact me.

Thank you,

Phillip Sura
Front Office Manager

Holiday Inn & Suites Milwaukee Airport
545 W Layton Ave | Milwaukee, WI 53207
P: 414.482.4444 | F: 414.482.1111

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 25, 2018

Clean and large rooms. Firm mattresses. Nice showers (hot and powerful). There is no complimentary breakfast. You can purchase breakfast in the bar area. It was an OK breakfast. Would go elsewhere if we stay there again. Also if you want soda, bring dollar bills and quarters. The machines will not take fives and it is cheaper to buy out of the machines on the 2nd and 3rd floor than to buy the same size bottle at the front desk (by around 50 cents a bottle).

  • Stayed: August 2018, travelled with family
    • Value
    • Rooms
    • Service
Thank Jerry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phillip S, Front Office Manager at Holiday Inn & Suites Milwaukee Airport, responded to this reviewResponded August 26, 2018

Dear Jerry B,

Thank you for the good rating as we do try very hard to make everyone's stay enjoyable.

Also thank you for taking the time to give us a review and letting us know how we are doing.

We do hope to see you again soon.

If there is anything I can help you with please feel free to contact me.


Thank you,

Phillip Sura
Front Office Manager

Holiday Inn & Suites Milwaukee Airport
545 W Layton Ave | Milwaukee, WI 53207
P: 414.482.4444 | F: 414.482.1111

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 14, 2018

When we arrived the single front desk attendant allowed the guest line to stack up before other staff came to assist. Once there was two - it moved much quicker. The Pool was out of service until the weekend. The laundry facility was nice and allowed us to complete a load of clothes as we prepared for the next week of our trip. The Hotel parking area is sufficient and they provide parking passes to control the area. The restaurant is a pay to use - we did not get breakfast. Checkout was quick.

  • Stayed: August 2018, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank DiAlJo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phillip S, Front Office Manager at Holiday Inn & Suites Milwaukee Airport, responded to this reviewResponded August 15, 2018

Dear DiAlJo,

Thank you for choosing us for your recent stay and thank you for the positive feedback.

We are glad that everything was up to your standards and we do apologize about our pool not being open.

Once again thank you and we hope to see you again in the future.


Sincerely,

Phillip Sura
Front Office Manager
Holiday Inn & Suites Milwaukee Airport
545 W Layton Ave | Milwaukee, WI 53207
P: 414.482.4444 | F: 414.482.1111

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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