A 6"x9" postcard Christmas Carol advertisement in very large type advertised Save 20% Purchase before November 19th in no less than 5 Prominent locations on the front and back of the card.
When I went to redeem the discount in person at the box office on November 9th for 7 seats at the Dec 22nd Christmas Carol show, the ticket seller could not understand why the computer would not provide the special pricing. She looked all over the card, and finally after several tries went to check with the supervisor. With great embarrassment she returned to tell me that there is very tiny type, so tiny even her young eyes could not see it, and that the type read the discount was not available for shows after Dec 12th. I wish I could use a font that small for this part of the review, but I cannot. When even the Box office staff cannot see the tiny tiny type on their large advertising mailer, something is very wrong. I expect this at a small used car lot....not the Milwaukee Rep. I spent $492.00 but I will hesitate to patronize again when the Rep's marketing team uses trickery to get people to the box office. We spent days coordinating family member schedules with out-of-towners to get together on a date we could all be together, and it was too late to ask members to change travel plans to Milwaukee. Very, very dissappointed in this amateur level marketing ploy.
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