We didn"t stay at the lodge, but had dinner at the restaurant and we were very disappointed. Service was slow and unattentive (ex: appetizer was served after our entrees were served). One of our party ordered a hot sandwich that came out cold- we finally got the server's attention -- she took it back to the kitchen and they microwaved it -- did not remake it and then charged us for it-- even though it was not eaten. They did comp a dessert, but it was cheaper than the sandwich.
- Official Description (provided by the hotel):
- Nestled in 700 acres of breathtaking natural woodlands, Heartwood Conference Center & Retreat is the perfect destination for discovering the beauty of Northwestern Wisconsin while enjoying the inviting accommodations of our wilderness paradise. With two private lakes and the nationally protected Namekagon River, Heartwood’s pristine setting provides the ideal environment for a relaxing getaway, family-fun vacation, or a group retreat. ... more less
- Reservation Options:
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- Also Known As:
- Heartwood Conference Center And Retreat
- Heartwood Conference Center & Retreat Hotel Trego