While touring the Big Island of Hawaii, we were looking for a great place to eat and unfortunately our GPA let us down as far as opportunities for sit-down fare. A quick search on the trusty cell phone led to a place called Broilers in the Parker Ranch Center shopping mall. After finding the place (their sign is hidden under the main Parker Store sign) we went in only to find that the restaurant was closed (we missed lunch and were too early for diner). The lounge was open so we went in and asked if there was any food available through the lounge. As it turned out the person we asked happened to be the cook who offered to seat us and offered the entire lunch and appetizer menu. We were seated (in the lounge) and the waitress was happy to serve us, and explain the menu options, specials of the day (a fresh catch fish and a center cut sirloin). While waiting the owner of the place came by and chatted with us, asking us where we were from, and making us feel at home, not an inconvenience. Even as were were unexpected guests, the food was outstanding, the steak prepared to order, the catch of the day was grilled to perfection and the crunchy, deep fried calamari was perfect. While we would go back just because of the kindness shown us on this day we will surely go back due to the great food and service.